Location: On-site | Bronx Park
Reports to: Area Director
Schedule: Monday–Friday, On-Site + On-Call for Emergencies
The US base salary range for this full-time position is $60,000- $75,000 plus discretionary bonus
Role and Responsibilities Overview
Community Manager — Bronx Park
Primary Focus: This Community Manager role oversees 468 units across 4 sites in the Bronx Park area. Own the site’s financial and legal operations — AP/AR, delinquency, and the eviction legal process — while ensuring proactive, hands-on management of the property, aligning operations with ownership goals, and serving as the Area Director’s primary financial and legal-process partner. Must be fluent in Spanish/English
Property Operations
- Manage all aspects of property operations, including leasing, resident relations, maintenance coordination, and administration
- Conduct regular property inspections and address deferred maintenance and life-safety issues promptly
- Ensure a safe, well-maintained, and welcoming property for residents, staff, and guests
- Oversee move-in/move-out processing and unit turnover timelines
Financial Performance
- Achieve budgeted financial performance; monitor income, expenses, and variance to budget
- Approve invoices and manage the property's operating budget within approval authority
- Oversee rent collection, delinquency management, and resident ledger accuracy
- Prepare and submit required financial and operational reports to the Area Director
Compliance & Risk Management
- Ensure compliance with applicable housing regulations (HUD, LIHTC, Section 8, or market-rate requirements as applicable)
- Oversee timely completion of recertifications in partnership with the Compliance department
- Ensure adherence to Fair Housing and applicable safety/Local Law requirements
Leasing & Resident Relations
- Oversee leasing activity, renewals, and marketing efforts to maintain occupancy goals
- Respond to resident concerns and escalate issues appropriately
- Promote a strong sense of community through resident engagement and events
Team Leadership
- Lead, train, and supervise on-site staff, including leasing, maintenance, and administrative team members
- Conduct performance evaluations and support staff development
- Foster a collaborative, service-oriented on-site team culture
QUALIFICATIONS & EXPERIENCE
- High school diploma required; Bachelor's degree preferred
- 3+ years of property management experience, affordable housing experience a plus
- Knowledge of Fair Housing laws and applicable subsidy program requirements
- Strong leadership, organizational, and customer service skills
- Proficiency with property management software (Yardi, MRI, or similar) and Microsoft Office
CORE COMPETENCIES
- Property operations management
- Budget management and financial reporting
- Housing compliance knowledge (Fair Housing, HUD/LIHTC/Section 8 as applicable)
- Team leadership and staff supervision
- Customer service and conflict resolution
- Leasing and marketing execution
SUPERVISORY RESPONSIBILITIES
Directly supervises on-site staff including the Assistant Community Manager, leasing, maintenance, and administrative personnel, and the property's Maintenance Supervisor, with responsibility for scheduling, training, performance evaluation, and disciplinary action in partnership with HR.
Perks & Benefits
- We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance.
- Medical, Dental, and Vision coverage Access to multiple medical plan options through our benefits partner, including PPO and HMO plans, allowing employees to choose coverage that best fits their needs.
- Flexible Spending Accounts (FSA) Pre-tax accounts available for eligible healthcare and dependent care expenses.
- 401(k) Retirement Plan Opportunity to contribute to a tax-advantaged retirement plan to support long-term financial planning.
- Paid Time Off & Holidays Competitive PTO program, including paid holidays, vacation, and sick time.
- Commuter Benefits Pre-tax commuter benefits available for transit and parking expenses.
- Professional Growth & Development Exposure to complex, high-impact work within affordable housing, with opportunities to grow leadership skills and deepen regulatory and operational expertise.
- Mission-Driven Work The opportunity to make a meaningful impact by supporting affordable housing communities across New York City.
Benefits offerings and employee contributions may vary by plan and are subject to change.