| Location | Salem, NH |
| Job Type | Full-time |
| Salary | $25–$30 Per Hour |
SUMMARY
Assembles machines, equipment, and their subassemblies following blueprints and other written and verbal specifications by performing the following duties as well as the focal point for repairing product returned by Customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Diagnose and troubleshoot hardware and software product issues, providing timely and effective solutions.
Follows documented procedures so assemble and test company products to ensure that each product build is to the highest of quality standards.
Adheres to SIO procedures and processes including ESD, FAIR sheets MRD process and others required.
Uses hand tools and power tools in assembly process as required by the product specifications.
Follows approved test procedures to determine testing method and equipment to be used for functional testing of units assembled.
Perform disassembly of OEM product
Package completed product to ready for shipping.
Repairs customer service equipment by performing the following:
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Reviews service request to determine the reason the unit is malfunctioning.
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Identifies the parts and equipment needed for the repair and acquires material
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Keep clear, concise and accurate records of each repair including information such as product serial numbers, parts replaced, reported reason for product failure and actual cause for product failure. Funnels this information to the Customer Service Lead who enters it into the company RMA database.
QUALIFICATIONS
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Proven experience as a Technician in an electronics manufacturing or related field.
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Strong problem-solving skills.
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Must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
High school diploma or general education degree (GED); or eight to ten years related experience and/or training; or equivalent combination of education and experience.