Demonstrations and Client Education Planning, preparing, and delivering software demonstrations and mentoring sessions, including building materials and handling logistics for remote delivery to clients in many locations. Experience delivering software demonstrations, technical training for adults, or technical presentations, ideally in a manufacturing, distribution, or similar technical setting.

Senior Applications Engineer
Pay: $100,000 – $120,000 per year
Location: Remote, for candidates based in the Midwest or Northeast U.S.; light travel
Employment Type: Full-Time

The Opportunity

Our client, a technology solutions and services company, is looking for a Senior Applications Engineer who loves teaching as much as technology. You'll show customers what their software can really do through polished demonstrations and personalized mentoring, helping them work faster and get more value from their investment. You'll partner with the sales team to turn technical capability into business results, and you'll be a go-to resource and mentor for colleagues. It's an ideal role for a skilled presenter with deep engineering know-how and a desire to help others succeed.

What You'll Be Doing

Demonstrations and Client Education

• Planning, preparing, and delivering software demonstrations and mentoring sessions, including building materials and handling logistics for remote delivery to clients in many locations
• Making sure every session meets high standards for quality and effectiveness
• Managing demonstration environments and supporting resources
• Tailoring clear, engaging, and technically accurate presentations to each client's goals and experience level

Technical Growth

• Building and maintaining deep knowledge of the company's software products and services
• Earning required technical certifications within the timeframes set in your development plan
• Continually sharpening your product knowledge, presentation skills, and industry expertise
• Spotting ways to improve demo materials, processes, and learning resources

Partnering with Sales

• Working with sales to define demonstration scope, schedules, and approach based on client needs
• Connecting technical capabilities to customer challenges and business value during client conversations
• Contributing ideas and taking part in initiatives that generate revenue
• Staying in regular contact with sales colleagues and senior teammates

Mentoring and Teamwork

• Sharing product knowledge and presentation techniques with colleagues
• Giving constructive feedback and peer review on demos, presentations, and training materials
• Helping teammates who are learning new content
• Setting an example of professionalism, accountability, and quality, and promoting a culture of continuous learning, without formal supervisory duties

Client Service

• Responding to client requests professionally using established procedures and resources
• Balancing competing priorities and deadlines while maintaining high-quality work
• Raising potential issues, risks, and resource needs promptly with the right people

What You Bring

• Two-year technical degree required; four-year technical degree preferred (equivalent combination of education and experience considered)
• Experience delivering software demonstrations, technical training for adults, or technical presentations, ideally in a manufacturing, distribution, or similar technical setting
• Experience with engineering design and product data management software is preferred
• Experience with industrial IoT solutions, consulting services organizations, or hands-on client projects is a plus
• Excellent verbal, written, interpersonal, and presentation skills, with the ability to explain complex ideas to varied audiences
• Strong facilitation skills and comfort answering questions and addressing technical challenges
• A customer-focused mindset and the ability to build credibility and lasting client relationships
• Demonstrated ability to mentor peers and influence through expertise and example rather than authority
• Strong organization, self-discipline, and the ability to meet deadlines in a fast-paced environment
• A willingness to keep learning new technologies and adapt as business needs change

Work Setting

• Remote position; light travel required
• Candidates should be located in the Midwest or Northeast

 
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