HCL Technologies Ltd logo

Sr Analyst

HCL Technologies Ltd

  • Troy, MI
  • 13 days ago

    Highlights

    HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.

    Numbers & Facts

    LocationTroy, MI
    IndustryComputer/IT Services
    Company Size10,000 employees or more
    Year Founded1991
    Websitehttps://www.hcltech.com/

    Description

    Job Description

    Sr Analyst

    Gautam Buddha Nagar, Uttar Pradesh

    Job Summary

    Job Description: NOC Analyst (1-3 Years Experience)

    Position: NOC Analyst

    Experience: 1-3 Years

    Location: [Noida]

    Shift: 24x7 Rotational Shifts (if applicable)

    Job Summary

    We are looking for a proactive and technically skilled NOC (Network Operations Center) Analyst with 1-3 years of experience in network monitoring, troubleshooting, and incident management. The ideal candidate will be responsible for ensuring network availability, performance monitoring, incident resolution, and maintaining operational excellence across enterprise networking environments.

    Key Responsibilities

    • Monitor and maintain network infrastructure to ensure maximum uptime and performance.
    • Troubleshoot and resolve network-related incidents involving routers, switches, wireless devices, and firewalls.
    • Manage and respond to alerts generated from network monitoring tools.
    • Perform first-level and second-level network troubleshooting and escalation as required.
    • Handle incident, problem, and change management activities through ITSM tools.
    • Coordinate with internal teams and external vendors for issue resolution.
    • Document incidents, resolutions, and operational procedures.
    • Ensure adherence to defined SLAs and operational processes.
    • Participate in shift-based operations and provide support during planned maintenance activities.

    Required Skills & Technical Expertise

    • Proficient in handling Cisco routers, switches, and wireless technologies.
    • Experience in firewall administration and security management.
    • Strong knowledge of network diagnostic and troubleshooting tools.
    • Experience working with ITIL-based ITSM systems, such as HP Service Center (SC3).
    • Understanding of TCP/IP, LAN/WAN, VLANs, Routing, Switching, DNS, DHCP, and VPN technologies.
    • Familiarity with network monitoring and performance management tools.
    • Basic understanding of information security best practices.

    Preferred Skills

    • Experience with monitoring tools such as Zabbix.
    • Exposure to enterprise network environments and operational support processes.
    • Strong analytical, troubleshooting, and communication skills.

    Key Responsibilities

    Job Description: NOC Analyst (1-3 Years Experience)

    Position: NOC Analyst

    Experience: 1-3 Years

    Location: [Noida]

    Shift: 24x7 Rotational Shifts (if applicable)

    Job Summary

    We are looking for a proactive and technically skilled NOC (Network Operations Center) Analyst with 1-3 years of experience in network monitoring, troubleshooting, and incident management. The ideal candidate will be responsible for ensuring network availability, performance monitoring, incident resolution, and maintaining operational excellence across enterprise networking environments.

    Key Responsibilities

    • Monitor and maintain network infrastructure to ensure maximum uptime and performance.
    • Troubleshoot and resolve network-related incidents involving routers, switches, wireless devices, and firewalls.
    • Manage and respond to alerts generated from network monitoring tools.
    • Perform first-level and second-level network troubleshooting and escalation as required.
    • Handle incident, problem, and change management activities through ITSM tools.
    • Coordinate with internal teams and external vendors for issue resolution.
    • Document incidents, resolutions, and operational procedures.
    • Ensure adherence to defined SLAs and operational processes.
    • Participate in shift-based operations and provide support during planned maintenance activities.

    Required Skills & Technical Expertise

    • Proficient in handling Cisco routers, switches, and wireless technologies.
    • Experience in firewall administration and security management.
    • Strong knowledge of network diagnostic and troubleshooting tools.
    • Experience working with ITIL-based ITSM systems, such as HP Service Center (SC3).
    • Understanding of TCP/IP, LAN/WAN, VLANs, Routing, Switching, DNS, DHCP, and VPN technologies.
    • Familiarity with network monitoring and performance management tools.
    • Basic understanding of information security best practices.

    Preferred Skills

    • Experience with monitoring tools such as Zabbix.
    • Exposure to enterprise network environments and operational support processes.
    • Strong analytical, troubleshooting, and communication skills.

    Skill Requirements

    Job Description: NOC Analyst (1-3 Years Experience)

    Position: NOC Analyst

    Experience: 1-3 Years

    Location: [Noida]

    Shift: 24x7 Rotational Shifts (if applicable)

    Job Summary

    We are looking for a proactive and technically skilled NOC (Network Operations Center) Analyst with 1-3 years of experience in network monitoring, troubleshooting, and incident management. The ideal candidate will be responsible for ensuring network availability, performance monitoring, incident resolution, and maintaining operational excellence across enterprise networking environments.

    Key Responsibilities

    • Monitor and maintain network infrastructure to ensure maximum uptime and performance.
    • Troubleshoot and resolve network-related incidents involving routers, switches, wireless devices, and firewalls.
    • Manage and respond to alerts generated from network monitoring tools.
    • Perform first-level and second-level network troubleshooting and escalation as required.
    • Handle incident, problem, and change management activities through ITSM tools.
    • Coordinate with internal teams and external vendors for issue resolution.
    • Document incidents, resolutions, and operational procedures.
    • Ensure adherence to defined SLAs and operational processes.
    • Participate in shift-based operations and provide support during planned maintenance activities.

    Required Skills & Technical Expertise

    • Proficient in handling Cisco routers, switches, and wireless technologies.
    • Experience in firewall administration and security management.
    • Strong knowledge of network diagnostic and troubleshooting tools.
    • Experience working with ITIL-based ITSM systems, such as HP Service Center (SC3).
    • Understanding of TCP/IP, LAN/WAN, VLANs, Routing, Switching, DNS, DHCP, and VPN technologies.
    • Familiarity with network monitoring and performance management tools.
    • Basic understanding of information security best practices.

    Preferred Skills

    • Experience with monitoring tools such as Zabbix.
    • Exposure to enterprise network environments and operational support processes.
    • Strong analytical, troubleshooting, and communication skills.

    Other Requirements

    Job Description: NOC Analyst (1-3 Years Experience)

    Position: NOC Analyst

    Experience: 1-3 Years

    Location: [Noida]

    Shift: 24x7 Rotational Shifts (if applicable)

    Job Summary

    We are looking for a proactive and technically skilled NOC (Network Operations Center) Analyst with 1-3 years of experience in network monitoring, troubleshooting, and incident management. The ideal candidate will be responsible for ensuring network availability, performance monitoring, incident resolution, and maintaining operational excellence across enterprise networking environments.

    Key Responsibilities

    • Monitor and maintain network infrastructure to ensure maximum uptime and performance.
    • Troubleshoot and resolve network-related incidents involving routers, switches, wireless devices, and firewalls.
    • Manage and respond to alerts generated from network monitoring tools.
    • Perform first-level and second-level network troubleshooting and escalation as required.
    • Handle incident, problem, and change management activities through ITSM tools.
    • Coordinate with internal teams and external vendors for issue resolution.
    • Document incidents, resolutions, and operational procedures.
    • Ensure adherence to defined SLAs and operational processes.
    • Participate in shift-based operations and provide support during planned maintenance activities.

    Required Skills & Technical Expertise

    • Proficient in handling Cisco routers, switches, and wireless technologies.
    • Experience in firewall administration and security management.
    • Strong knowledge of network diagnostic and troubleshooting tools.
    • Experience working with ITIL-based ITSM systems, such as HP Service Center (SC3).
    • Understanding of TCP/IP, LAN/WAN, VLANs, Routing, Switching, DNS, DHCP, and VPN technologies.
    • Familiarity with network monitoring and performance management tools.
    • Basic understanding of information security best practices.

    Preferred Skills

    • Experience with monitoring tools such as Zabbix.
    • Exposure to enterprise network environments and operational support processes.
    • Strong analytical, troubleshooting, and communication skills.

    Apply now

    Information at a Glance

    Why HCLTech?

    At HCLTech, youll supercharge your potential. Youll find your career. And youll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

    HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.

    About Company

    Employee Strength : 223,000 on March 31, 2025 
    Countries of Operation : 60 Countries

    Consolidated Revenues: US $13.8B ,for 12 months ending March 2025

    HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2025 for $13.8 Billion. To learn how we can supercharge progress for you, visit hcltech.com.

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