Sr. Administrator, People Operations

Responsible for providing administrative and operational support to the People and Culture Team, supporting employee lifecycle processes, HRIS data management, personnel records, and related People Operations activities across multiple business lines. 5-8 years of experience in administrative support, Human Resources, People Operations, HRIS administration, or a related function, with demonstrated experience supporting employee lifecycle processes and maintaining accurate personnel records.

Overview

Who We Are:

As a privately held, U.S.-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do.

By expanding and innovating our services, we have expanded our footprint in services within the Logistics, Land Transportation, Shipping, Wind and Fuel industries. Crowley and its affiliated companies have generated more than $3.5 billion in annual revenue through our people's focus on excellence and a culture that values everyone's voices and collaboration.

To continue laying the groundwork and challenge what's possible for our business, we seek to partner with individuals ready to elevate their careers with us.

Work Arrangement:

Hybrid

What You'll Do:

Responsible for providing administrative and operational support to the People and Culture Team, supporting employee lifecycle processes, HRIS data management, personnel records, and related People Operations activities across multiple business lines. Works with limited supervision to ensure accurate, timely, and compliant completion of People Operations activities.

Responsibilities

Key Responsibilities:

• Responsible for maintaining accurate and efficient personnel records and supporting employee lifecycle activities, including system onboarding, employee changes, transfers, and terminations within the HRIS.
• Works directly with employees, managers, and internal departments to support People Operations activities and ensure timely and accurate communication and processing of personnel information.
• Reviews, updates, and maintains employee documentation to ensure completeness, accuracy, and compliance with company policies and applicable requirements.
• Researches and resolves discrepancies in employee and HRIS data and supports data audits and reporting activities.
• Uses various software applications to prepare reports, presentations, correspondence, and other business documents.
• Maintains confidentiality and exercises appropriate discretion when handling sensitive employee information.

Qualifications

Education & Credentials:

High school diploma or equivalent, with course work after high school and job-related training. Bachelor's degree in business or a related field preferred.

Experience:

• 5-8 years of experience in administrative support, Human Resources, People Operations, HRIS administration, or a related function, with demonstrated experience supporting employee lifecycle processes and maintaining accurate personnel records.
• Experience with applicable employment laws, regulations, and HR compliance requirements preferred.

Technical Skills:

• Proficient in Microsoft Office applications, including Excel, Outlook, and Word.
• Strong computer skills with demonstrated ability to accurately enter, maintain, analyze, and reconcile data within HRIS and other business systems.
• Experience with CORE HCM, Power BI, or other HRIS and reporting platforms preferred but not required.

Competencies:

Ability to communicate effectively, both verbally and in writing, with employees, managers, internal departments, and external business partners. Ability to establish and maintain effective working relationships and provide a high level of customer service. Ability to work independently and collaboratively as part of a team. Ability to prioritize, organize, and manage multiple assignments and deadlines simultaneously. Strong attention to detail and ability to work accurately in a data-intensive environment. Ability to compile, review, reconcile, and validate data for accuracy, completeness, and compliance. Ability to identify and resolve discrepancies and escalate issues appropriately. Ability to maintain confidentiality and exercise sound judgment when handling sensitive employee information. Skill in preparing clear and concise reports, procedures, correspondence, and other written materials. Proficiency with applicable computer applications and HRIS systems.

What We Offer?

We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people-on land, at sea, in offices, and remotely.

Our Total Rewards include:

• Competitive pay with recognition programs
• Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
• Leave and family support: parental leave and sick leave
• Learning and growth: access to training and development for continuous skill development
• Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts

At Crowley, we invest in you-your success, your health, and your future.

#LI-Hybrid

Qualifications:
Education & Credentials:

High school diploma or equivalent, with course work after high school and job-related training. Bachelor's degree in business or a related field preferred.

Experience:

• 5-8 years of experience in administrative support, Human Resources, People Operations, HRIS administration, or a related function, with demonstrated experience supporting employee lifecycle processes and maintaining accurate personnel records.
• Experience with applicable employment laws, regulations, and HR compliance requirements preferred.

Technical Skills:

• Proficient in Microsoft Office applications, including Excel, Outlook, and Word.
• Strong computer skills with demonstrated ability to accurately enter, maintain, analyze, and reconcile data within HRIS and other business systems.
• Experience with CORE HCM, Power BI, or other HRIS and reporting platforms preferred but not required.

Competencies:

Ability to communicate effectively, both verbally and in writing, with employees, managers, internal departments, and external business partners. Ability to establish and maintain effective working relationships and provide a high level of customer service. Ability to work independently and collaboratively as part of a team. Ability to prioritize, organize, and manage multiple assignments and deadlines simultaneously. Strong attention to detail and ability to work accurately in a data-intensive environment. Ability to compile, review, reconcile, and validate data for accuracy, completeness, and compliance. Ability to identify and resolve discrepancies and escalate issues appropriately. Ability to maintain confidentiality and exercise sound judgment when handling sensitive employee information. Skill in preparing clear and concise reports, procedures, correspondence, and other written materials. Proficiency with applicable computer applications and HRIS systems.

What We Offer?

We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people-on land, at sea, in offices, and remotely.

Our Total Rewards include:

• Competitive pay with recognition programs
• Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
• Leave and family support: parental leave and sick leave
• Learning and growth: access to training and development for continuous skill development
• Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts

At Crowley, we invest in you-your success, your health, and your future.

#LI-Hybrid

Responsibilities:
Key Responsibilities:

• Responsible for maintaining accurate and efficient personnel records and supporting employee lifecycle activities, including system onboarding, employee changes, transfers, and terminations within the HRIS.
• Works directly with employees, managers, and internal departments to support People Operations activities and ensure timely and accurate communication and processing of personnel information.
• Reviews, updates, and maintains employee documentation to ensure completeness, accuracy, and compliance with company policies and applicable requirements.
• Researches and resolves discrepancies in employee and HRIS data and supports data audits and reporting activities.
• Uses various software applications to prepare reports, presentations, correspondence, and other business documents.
• Maintains confidentiality and exercises appropriate discretion when handling sensitive employee information.