Sr. Accounts Receivables Reconciliation Analyst

CTG's long-standing Fortune 500 client of over 15 years has a W2 contract assignment for a Sr. Accounts Receivables Reconciliation Analyst, to manage accounts receivable reconciliation, customer disputes, deductions, chargebacks, and collections activities. This position will partner with Finance, Sales, Customer Operations, Shared Services, customers, and other cross-functional teams to resolve billing issues, improve cash flow, minimize bad debt, and maintain accurate receivables. Type: Contract Job Title: Sr. Accounts Receivables Reconciliation Analyst Location: Charlotte, NC (hybrid remote) Candidates must be able to commute and work onsite in Charlotte, NC Pay Rate: Based on experience Work Hours: M-F 8am-5pm Education: Associate degree required; Bachelor's degree preferred Key Responsibilities Reconcile customer accounts and investigate discrepancies, deductions, disputes, and chargebacks. Analyze root causes of invoicing errors and recurring customer deductions. Manage disputed accounts and collections activities to meet cash-flow and performance goals. Research invalid chargebacks and coordinate recovery efforts. Partner with Sales, Finance, Customer Operations, and customers to resolve complex account issues. Coordinate credit and debit memo requests to maintain accurate accounts receivable balances. Identify process improvement opportunities involving invoicing, collections, chargebacks, reporting, and financial systems. Support projects and system enhancements related to Accounts Receivable. Maintain accurate documentation and communicate significant issues and risks to leadership. Take a proactive, analytical approach to problem solving and issue resolution. Required Qualifications Associate degree in Finance, Accounting, Business, or related field. 5+ years of experience in Finance, Accounts Receivable, Corporate Collections, or a related area. Strong experience with account reconciliation, deductions, disputes, chargebacks, and collections. Advanced Microsoft Excel skills. Proficiency with SAP, Microsoft Office, Windows, and SharePoint. Strong analytical, organizational, and problem-solving skills. Excellent written and verbal communication skills. Strong customer service and cross-functional collaboration skills. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Additional Information No third party resumes will be accepted Drug testing and/or other employment-related inquiries may be conducted CTG will consider for employment-qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors) CTG is an Equal Employment Opportunity employer CTG is an E-Verify Company To be considered for this opportunity, please apply directly through our website by clicking the link below. About CTG CTG, a Cegeka company, delivers IT and business solutions that enhance clients' digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years' experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries. Together, we shape what's next-working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you'll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.