Sr. Account Specialist II

Stella-Jones Inc.

  • Tacoma, WA
  • 17 days ago

    Highlights

    Manages assigned customer accounts by handling a variety of pre/post sales functions to ensure the highest quality of customer service. Proactively communicates pertinent information with cross functional teams and Supervisor as required.

    Numbers & Facts

    LocationTacoma, WA

    Description

    Manages assigned customer accounts by handling a variety of pre/post sales functions to ensure the highest quality of customer service.

    Principal Responsibilities:

    Manages contract customer accounts $15m and above annually

    Advanced Inventory management and review

    Manage Advanced Consignment Inventory with 15 or more locations

    Performs target reviews for customers

    Understands supported contract and adheres to requirements

    Ability to run interpret complex analytical reports and reconcile discrepancies

    Leads customer/internal meetings when necessary

    The ability to work overtime/storm response when necessary

    Proactively puts together and understands complex price adjustment

    Assists with RFQ's for assigned contract customers

    Prioritize incoming emails and tasks to meet deadlines

    Advanced Microsoft office Suite skills

    Complete Master Data requests as needed

    Advanced Power BI skills

    Anticipate the requirements needed to support the RSM's/Directors

    Travel as needed for customer relations or inventory counts 15%

    Proactively communicates pertinent information with cross functional teams and Supervisor as required

    Ability to communicate with customers

    Assist with special projects as needed

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

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