Ignite Visibility is a leading US-based digital marketing agency in San Diego, California, and we are looking for an experienced senior Digital Marketing Account Manager to join our team. The Senior Account Manager plays a critical role in driving the success, growth, and retention of Rallio's key brand partnerships. This individual serves as a strategic advisor to brand executives and is responsible for maintaining strong relationships while delivering measurable business impact. This role is client-facing and requires expertise in presentation and effectively speaking and engaging clients.The ideal candidate is both relationship-driven and results-oriented, with a proven ability to influence stakeholders, identify growth opportunities, and execute strategic initiatives.
This is a full-time Remote position and is available to U.S. eligible residents.
Serve as the primary strategic point of contact for assigned brands, owning executive-level relationships and overall account health
Partner with brand leadership to align on goals, key initiatives, and long-term growth strategies
Proactively identify opportunities to enhance performance, increase engagement, and expand Rallio's footprint within each brand
Drive client satisfaction and retention through effective communication, performance reporting, and relationship management
Collaborate with regional and local stakeholders to ensure successful activation and adoption of Rallio's programs at all levels
Plan, schedule, and lead monthly and quarterly business reviews, trainings, and educational webinars
Represent Rallio at client conferences and industry events, including travel and speaking engagements
Own revenue growth within assigned accounts by identifying upsell opportunities and effectively positioning Rallio's products and services
Partner cross-functionally with Product, Support, and Leadership teams to advocate for client needs and influence product roadmap decisions
Analyze performance metrics and deliver strategic recommendations to continuously improve results
5+ years of experience in account management, client success, or digital marketing (preferably within multi-location or franchise environments)
Proven ability to manage and grow enterprise-level client relationships
Strong leadership skills, with experience mentoring and guiding team members
Excellent communication and presentation skills, with confidence engaging executive-level stakeholders
Why Ignite Visibility?
The opportunity to grow and build a long-term career with us.
A collaborative environment focused on client success and career development.
Fully remote workforce.
Two-time Landy Award Winner (Search Marketer of the Year & Best Paid Search Initiative).
Named Fastest-Growing Private Companies in San Diego (2016-2022).
Named Best Places to Work in San Diego 2017, 2020.
Named Inc 5000 Fastest Growing Companies 2017-2022.