Sr Account Manager - Industrial Solutions

Industrial Segment - Specific Responsibilities:

Develop and maintain a strong working knowledge of the industrial oils and fats market, including competitive offerings, substitute technologies, and key application requirements across cleaning, detergents, and adhesives/coatings.

Actively prospect within targeted non‑food industrial sub‑segments to identify and qualify new customer opportunities, applications, and growth vectors.

Maintain consistent market visibility through industry events, trade shows, associations, and targeted customer visits to strengthen AAK's market presence and uncover new business opportunities.

Develop multi‑year volume, margin, and portfolio mix plans for targeted industrial and must‑win accounts.

Translate market and customer insights into actionable growth strategies and opportunity pipelines.

New Business Development & Pipeline Management:

Build, manage, and execute a disciplined growth pipeline with defined stage gates, probabilities, and conversion timelines.

Lead early‑stage opportunity development, including customer discovery, qualification, trials, and commercial alignment, through conversion to repeat business.

Prepare value‑based proposals that align technical performance, supply reliability, sustainability attributes, and total cost‑in‑use.

Other Account Management Responsibilities

Establish, maintain, and grow value-based customer relationships positioning AAK as a trusted, long-term partner capable of meeting or exceeding annual revenue and margin targets.

Formulate pricing, negotiate contracts, and supply agreements in partnership with Pricing and Sourcing & Trading.

Working closely with customers to develop solutions for formulation challenges with an understanding of multiple customer functional areas, inclusive of Product Development/R&D and Procurement

Prepare annual territory strategic plans to execute upon goals.

Prepare & maintain Account Plans for all accounts.

Provide technical and commercial feedback to customers as needed.

Align AAK US or global technical resources with our customers' technical groups on a select basis. Build and maintain a disciplined pipeline with defined stage gates, probabilities, and conversion timelines.

Engage with Customer Innovation/Technical, Customer Service, and Operations to ensure successful onboarding of new customers and handle the administrative work associated with onboarding customers (credit applications for example).

Work with customer service and A/R on collections when needed and other tasks associated with account management.