Superfly is an experience company obsessed with activating and amplifying communities around common passions and unforgettable moments. We deliver brand experiences by blending strategy, insights, creativity, technology, and flawless execution.
Superfly is a division of Range Media Partners, a talent management and production firm founded in September 2020 by a collection of pioneering talent representatives, becoming one of the most innovative, fastest-growing companies in entertainment. Range is built with unique resources that enable top talent to unlock their full global potential in all business areas. In addition to its representation business, Range has a fully-fledged independent studio that develops, packages, and produces projects for film, scripted and unscripted television, digital content, and more. Range is a solution-oriented, collaborative environment which prioritizes candor, resourcefulness, learning, and creativity.
Job Summary
The Sr. Account Manager (Business Leadership) serves as the senior client-facing business lead for Superfly agency programs within our gaming and esports portfolio. This role exercises discretion and independent judgment on matters of significance, advising clients on strategy, scope, and resourcing, and directing internal teams, vendors, properties and agencies to deliver timely, high-quality programs.
Who You Are
- You thrive in a fast-paced environment
- You are resourceful, solutions-oriented and proactivity is part of your DNA
- You are comfortable managing multiple stakeholders conversations and navigating sometimes complex relationships
- You are highly organized, unlocking small roadblocks, client communications, managing up, and working independently
- Added bonus if you are genuinely passionate about gaming and esports — competitive PC titles, the pro scene, and the communities and culture around them are something you follow closely, not just something you’ve heard of
- Love to travel, experience new cultures, and interested in working with global teams
Expected Responsibilities:
Project Management & Execution
- Lead a key global esports account, exercising discretion and independent judgment to set priorities, timelines and resource allocation and to determine how best to meet the client’s business objectives.
- Serve as a primary client advisor and point of contact, assessing client needs, recommending solutions, resolving issues, and determining appropriate next steps within the scope of engagement.
- Maintain comprehensive knowledge of clients' business objectives, competitive environment, and the gaming and esports industry. To identify opportunities, anticipate business needs, and make recommendations that influence account strategy and execution.
- Exercise independent judgment in identifying project risks, resolving roadblocks, adjusting priorities, and escalating significant business or scope issues when appropriate.
- Develop project plans, timelines and program frameworks that define scope, approach and resourcing for client programs
- Provide strategic counsel to clients, recommending courses of action on program direction, scope and resourcing
- Serve as the primary client communicator, resolving feedback and planning matters and determining when requests fall outside the agreed scope
- Set the direction and agenda for client calls and meetings, and drive resulting decisions and action items through Asana
- Lead both internal and external meetings
- Evaluate open project items and make decisions to reprioritize work or reallocate resources so programs stay on track
- Direct and coordinate with cross department teams to ensure all relevant team members are on track with assigned deliverables and that deadlines are met
- Managing corresponding Asana project boards for deadlines / project milestones
- Maintain comprehensive knowledge of client’s business, the gaming and esports competitive landscape, and the broader industry to support with:
- Enhancing agency work proactively
- Sharing strategic insights for client business
- Identifying opportunities to grow agency relationships
Business & Accounting
- Manage the financial performance of assigned accounts, including budgets, fees and client agreements, making recommendations on pricing, scope and resourcing and escalating to the Director and Business Affairs team as needed
- Exercise judgment in identifying potential scope, fee, resource, or contractual issues and determine when escalation is warranted to the Director and VP of Business Leadership
- Oversee receivables (AR) for assigned accounts, ensuring client invoices are issued accurately and resolving payment issues with the client and Finance
- Oversee vendor payables (AP) for assigned accounts, reviewing vendor invoices against program budgets before they are processed through Superfly
What We Require
- 5-8 years of marketing and/or agency experience
- Comfortability owning a large global client relationship
- Experience working on branded events and experiential marketing; experience in gaming, esports or entertainment is a plus
- Superior communication skills (written and verbal)
- Experience creating and managing internal and external processes end to end while adapting to various client needs.
- Well-developed time management, organizational and follow-through skills
- Strong ability to collaborate, work successfully in a team, and in partnership with other teams
- Confident speaking up and sharing opinions with the team
- College degree Preferred
International travel (4-5x annually) is a core requirement of this role. The ideal candidate must be willing and able to travel regularly to client events and activations worldwide and independently oversee onsite execution.
Why Work at Superfly
We are idea evolvers, people lovers, music nerds and passionate humans who are constantly striving to enhance our industry leading work. We have fun taking work seriously.
We offer a comprehensive benefits package including generous company contribution towards employee health benefits, health savings account, short-term disability plans, automatic life insurance, flexible PTO policy and a strong, collaborative, positive company culture which we expect you will contribute to. We are an equal opportunity employer.
currently, a fair salary range estimate is 80,000 to 110,000. Compensation decisions are influenced by factors such as experience, training, skill set, business needs, and travel requirements. Preference will be given to applicants based in New York. Applicants from California will also be considered
Powered by JazzHR