Automation, Best Practices, Cloud Architecture, Cloud Computing, Communication Skills, Customer Support/Service, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Enterprise Applications, Enterprise Directory Services, Establish Priorities, Identify Issues, MCITP - Microsoft Certified IT Professional, MCSE - Microsoft Certified Systems Engineer, Microsoft Active Directory, Microsoft C# (C Sharp), Microsoft Product Family, Microsoft SQL Server, Microsoft SQL Server DBA (Database Administration), Microsoft Visual Basic, Microsoft Windows Azure, Microsoft Windows Operating System, Microsoft Windows Server, Microsoft Windows System Administration, Network Performance/Analysis, Network Systems, Process Management, SQL (Structured Query Language), Scripting (Scripting Languages), Server Support, Software Administration, Software Configuration Management, Software Patches, System Center Configuration Manager (SCCM), System Integration (SI), Systems Administration/Management, Systems Engineering, Systems Maintenance, Technical Support, Technical Writing, User Account Administration, User Groups, Windows PowerShell, Windows Server 2008 R2