WALK-IN WEDNESDAY
Interview on the spot!
Every Wednesday from 12 PM - 2 PM
2500 E. Devon Ave | Des Plaines , IL 60018
Free Parking / Free Shuttle from the Rosemont Blue Line Station
Duties and Responsibilities:
- Welcomes guests to the Sportsbook displaying the three R1SE behaviors in every interaction.
- Places, writes, and processes tickets as requested by guests.
- Verifies and processes winning tickets.
- Accurately maintains a cash bank at the start and end of each business day; reconciles daily summaries of transactions to balance cash drawer.
- Responsible for being well-versed in the products and services offered in the Sportsbook.
- Explains Sportsbook promotional programs, hands out informational brochures, and keeps guests informed of all activities and events.
- Communicates and explains wagering to new guests.
- Performs accurate and efficient data entry of customer and transactional information as required in the casino management system, Title 31 software, and cash advance/check cashing system.
- Learns and follows all federal and state regulations as well as departmental standard operating procedures and company policies; including, but not limited to, Illinois Gambling Act, Illinois Sports Wagering Act, Illinois Minimum Internal Control Standards and Title 31/BSA/AML.
- Ensures all job duties are performed according to established company policies and procedures.
- All other duties as assigned
Job Requirements:
- Must be 21 years of age or older.
- Minimum one year of prior guest service & cash-handling experience.
- Must possess a thorough knowledge of sports terminology, wager construction, and working knowledge of mobile applications.
- Must possess excellent communication and guest service skills.
- Ability to work flexible shifts and days of the week including weekends and holidays.
- Frequent standing, walking, kneeling, twisting, reaching, bending and lifting.
- Ability to obtain and maintain all necessary state and employment-related licensing
Perks that Work!
- Medical, Dental, Vision, and Life Insurance (Full Time positions ONLY)
- 401K - 4% match to 5% Team Member Contribution
- $1 Daily Meals
- Earn up to 18 Days of Paid Time Off Your First Year
- Free Shuttle from Rosemont's Blue Line Station
- Free Parking On-Site
- Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
- Tuition Reimbursement
- Fitness/Gym Reimbursement
- Community Volunteer Opportunities
- Leadership Training & Career Advancement Programs
- Team Member Exclusive Discounts