Specimen Technician III

Job Details

Category Specimen Processing Location Marlborough, Massachusetts Job function Operations Job family Specimen Processors

Shift Day Employee type On-Call Work mode On-site

Job Description

Specimen Technician III - Marlborough, MA, On-Call

This position has mastered all duties of the Specimen Processing Technician II. Work is highly self-directed, and role may include additional responsibilities such as client communications, internal training and problem solving related to special accounts and compliance. This individual will have completed the necessary training consistent with local business practices for Specimen Processing. Strong proficiency is required in test ordering policy and specimen requirements related to test ordering as well as accuracy and production standards. This position will be more involved in complex processing including but not limited to: Microbiology processing, Frozen splits, Send outs, Cytology processing, irreplaceable specimens (spinal fluid, bone marrow, etc.); Special handling; allergies; serial; pediatric specimens.

Pay range: $23.06 - $25.24 / hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

Quest Diagnostics provides employees the opportunity to invest in the future through a 401(k) Plan with eligibility for all employees after one month, and after one year, a fully vested company match up to 5% of pay.

On-call employees are eligible for:

• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service

Responsibilities:

• Demonstrates proficiency in responsibilities of the SPT II and understanding of all job duties and SOP's related to the Specimen Processing department
• Demonstrates knowledge and understanding available resources to fill in for any function within the Specimen Processing department as necessary
• Demonstrates a thorough understanding of how Specimen Processing impacts the testing laboratory
• Identifies problems and in some cases, may resolve issues with specimen types such as missing information etc.
• Demonstrates an understanding of the compliance policies related to test ordering, which requires developing the ability to research test ordering information on translation tables, computer systems, and the directory of services
• Understands the complex relationship between test(s) ordered and specimen received
• Completes all required documentation, legibly and within the assigned timeframe
• Meets standards for production and accuracy within 3 months
• Validates and verifies orders for other employees
• May assist in training employees in any Specimen Processing job function and may provide ongoing training
• Adheres to all Quest Diagnostics policies and procedures, including Safety and Compliance
• Performs other duties as assigned

Qualifications:

Required Work Experience:

Internal candidates must have a minimum of 9 months experience and be meeting all performance standards in the SPT II role

Preferred Work Experience:

• Medical background preferred which includes medical terminology applicable to a clinical laboratory
• Previous experience in a production environment preferred

Physical and Mental Requirements:

• Position requires data background with abilities to enter 6,000 alphanumeric keystrokes/hour
• Works in a biohazard environment, practicing good safety habits
• Able to sit or stand for long periods
• Handles multiple tasks simultaneously and works in a production environment

Skills:

• PC skills in MS office applications
• Communicates effectively with all levels of internal and external staff
• Maintains composure while working under pressure
• Demonstrates strong interpersonal skills that fosters a positive attitude at all times
• Demonstrates flexibility and is able to adapt to changes in work assignments
• Demonstrates strong leadership and ability to resolve complex Specimen Processing related questions/issues

Education

• High School Diploma or Equivalent (Preferred)

Pursuant to code CA BPC 1269 under CLIA, any lab releasing results for California work must have at least a High School Diploma or equivalent.

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Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.