We are seeking Specimen Management Associate II to join IQVIA Laboratories at Austin, TX.

Job Summary:

What You'll Be Doing:

• Reconcile sample shipments and resolve routine issues to ensure samples are accurately identified, sorted, and labeled for testing and/or storage
• Identify errors or potential problems and escalate concerns to senior-level staff
• Notify customers of sample receipt and respond to routine inquiries as needed
• Support after-hour alarms and other job-critical functions as required
• Support safety, quality, and 6S requirements and initiatives
• Notify appropriate staff of supply shortages
• Communicate clearly, accurately, and timely with cross-functional stakeholders
• Perform work in accordance with company procedures and applicable regulatory guidelines
   

What We Are Looking For:

• Bachelor’s degree in a natural science field or equivalent required; BS in life science preferred
• Basic knowledge of laboratory systems and procedures with demonstrated ability to navigate and resolve routine challenges
• Experience supporting sample shipment reconciliation, sample identification, sorting, labeling, testing, and/or storage workflows
• Knowledge of GLP/GDP regulations preferred
• Proficiency in Microsoft Outlook, Word, and Excel
• Other equivalent combination of education, training, and experience may be accepted in lieu of degree
   

The Knowledge, Skills and Abilities Needed for This Role:

• Strong attention to detail and commitment to sample traceability and accountability
• Effective organizational skills with the ability to handle multiple tasks simultaneously
• Effective communication skills with the ability to work cross-functionally with coworkers, managers, customers, and clients
• Self-motivated and able to work well independently and as part of a team
• Ability to establish and maintain effective working relationships
• Commitment to continuing education through self-study, training sessions, and meetings
   

What We Offer You: