| Location | Springfield, MA |
Schedule: Monday-Friday | Rotating 8-hour shifts between 7:00 AM-6:00 PM, plus occasional Saturday coverage.
We are seeking an experienced Certified Pharmacy Technician (CPhT) to support patients and pharmacists through a hands-on approach to medication management, adherence, and specialty pharmacy services. This is an excellent opportunity for a motivated, patient-focused professional looking to grow with a fast-paced and expanding healthcare organization.
Enter and process prescriptions accurately
Clarify prescription orders with pharmacists and providers
Label, fill, and prepare prescriptions for pharmacist verification
Coordinate medication shipments and required supplies
Conduct medication adherence and refill outreach to patients
Answer and triage inbound patient inquiries
Resolve insurance issues and assist with financial assistance programs
Maintain pharmacy inventory, ordering, and receiving processes
Perform claim adjudication and data entry activities
Manage pharmacy records and database information
Identify process improvements and support operational excellence initiatives
Protect confidential patient and company information
Participate in continuing education and professional development
Other duties as assigned
Required
Preferred
Strong phone, communication, and customer service skills
Proficiency in Microsoft Office (Excel & Word)
Ability to learn pharmacy systems and databases quickly
Exceptional attention to detail and organizational skills
Dependable, empathetic, and patient-focused
High integrity and ability to maintain confidentiality
Self-motivated team player with a strong work ethic
Join a growing specialty pharmacy organization where you'll play a direct role in improving patient outcomes, medication adherence, and quality of care. If you're an experienced Pharmacy Technician, Certified Pharmacy Technician (CPhT), or Specialty Pharmacy Technician, we'd love to hear from you.
Apply today to make a meaningful impact on patients' lives.
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Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.
Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.