| Location | Springfield, MA |
Shift: Monday-Friday | 1:30 PM - 10:00 PM
We are seeking an experienced Certified Pharmacy Technician (CPhT) to provide hands-on support to patients and pharmacists through a full continuum of medication adherence and specialty pharmacy services. This role is ideal for a motivated, patient-focused professional seeking a long-term career path with a fast-growing healthcare organization.
Candidates must be nationally certified and registered as a Pharmacy Technician in their state of employment.
Interpret, enter, and process prescriptions accurately
Clarify prescription orders with pharmacists and healthcare providers
Label, fill, and prepare prescriptions for pharmacist verification
Perform pharmaceutical calculations
Handle medications requiring special storage or handling, including refrigerated and hazardous medications
Assemble medication-related supplies (syringes, sharps containers, alcohol swabs, bandages, etc.)
Prepare medications for patient and departmental delivery
Answer, resolve, and triage inbound patient inquiries
Conduct medication adherence and therapy follow-up outreach
Secure refill authorizations and prescriptions
Resolve insurance issues and assist patients with financial assistance programs
Maintain pharmacy inventory, including ordering and receiving medications
Perform data entry, claim adjudication, and follow-up activities
Manage and update pharmacy records and databases
Identify trends, solve problems, and support process improvement initiatives
Collaborate with internal stakeholders to drive operational excellence
Maintain strict confidentiality of patient and company information
Participate in continuing education and professional development
Other duties as assigned
If additional state registration or certification is required at hire, candidates must obtain and maintain those credentials within a mutually agreed-upon timeframe. Continued employment is contingent upon meeting certification requirements.
Strong phone, communication, and customer service skills
Advanced proficiency in Microsoft Office, particularly Excel and Word
Ability to learn new pharmacy systems and database applications quickly
Strong organizational, analytical, and interpersonal skills
Exceptional attention to detail and quality
Dependable, empathetic, and patient-focused
High integrity with the ability to handle sensitive information confidentially
Self-motivated team player with excellent communication skills
Join a growing specialty pharmacy organization where your work directly supports patient outcomes, medication adherence, and quality care. If you're an experienced Pharmacy Technician, Certified Pharmacy Technician (CPhT), or Specialty Pharmacy Technician seeking a rewarding and stable opportunity, we'd love to connect with you.
Apply today and help improve patients' lives through exceptional pharmacy care.
California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.
By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.
Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.
Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.