Specialist Technician
Major Areas of Focus
Specialist Technicians (ST) are elite, multi‑skilled front‑line workers who operate under the direction of a Specialist Crew Leader. Often described as the company’s “Swiss Army Knife,” STs support multiple service lines and project types and are trained to use a wide range of equipment, including heavy equipment. They complete diverse operational tasks safely, efficiently, and with high quality, while maintaining clear communication and strong respect for leadership and teammates. STs may also receive direction or training from a Project Manager or Field Supervisor.
Training & Development Path: Candidates may join with limited experience. Upon meeting baseline hiring qualifications (drug screen, background check, driving eligibility, English fluency, travel capability, and physical requirements), newly hired STs receive structured on‑the‑job training and progressive certifications across multiple job categories and equipment classes (including heavy equipment). Advancement follows a formal skills ladder managed by the Specialist Crew Leader.
Essential Duties & Responsibilities
(Other duties may be assigned)
Client Management
- Professionally represents East Coast Facilities, Inc. at all times.
- Recognizes when client questions require escalation and involves the Specialist Crew Leader when appropriate.
- Keeps the Specialist Crew Leader aware of all client communication, concerns, and site observations.
- Maintains a positive, responsive, and flexible attitude with clients and site personnel.
Safety Management
- Promotes and maintains safe working conditions in all environments, including project sites, industrial settings, airports, and high‑risk areas.
- Follows all company safety policies and disciplinary procedures where applicable.
- Drives toward zero preventable accidents, proactively identifies hazards, and uses required PPE.
- Adheres to safety training for specialized tools, machinery, and equipment.
Image Compliance
- Maintains a clean, neat, and professional appearance per ECF uniform standards.
- Demonstrates professional conduct and communication on every job.
Equipment Management
- Operates a broad range of tools and equipment, which may include:
- Landscape and site‑maintenance equipment
- Construction, restoration, and remediation equipment
- Heavy equipment classes (after training/certification)
- Power tools, trailers, lifts, and specialized machinery
- Is accountable for the proper use, care, security, and reporting of any damage or needed repairs.
- Assists with pre‑ and post‑use inspection, cleaning, and maintenance.
General Qualifications
- English fluency (speaking and reading) required due to technical, safety, and documentation needs.
- Passes an illicit drug test and criminal background check.
- Complies with business ethics, applicable laws/regulations, and confidentiality requirements.
- Holds a valid driver’s license and meets underwriting eligibility to drive company vehicles.
- Able and willing to fly commercially for out‑of‑state work and surge deployments (sometimes on short notice).
- Demonstrates adaptability across multiple specialties, including (as trained/assigned):
- Site maintenance and facility support
- Construction, repairs, and project work
- Remediation and restoration
- Industrial or specialized services
- Snow & ice operations
- Tree care support / arbor‑related tasks (if trained/licensed)
- Irrigation troubleshooting and light repairs (if trained)
- Fleet maintenance, repairs, and related projects
- Performs all assigned tasks related to multi-disciplinary field operations.
Winter Season Operations (if applicable)
- Operates plow trucks, loaders, and related snow equipment.
- Shovels snow and operates walk‑behind snow blowers.
- Applies salt and other de‑icing materials safely and effectively.
- Assists with pre‑storm preparedness and post‑storm cleanup/restocking.
Work Environment / Physical Requirements
- Works in and around moving vehicles, heavy equipment, and congested traffic zones.
- May work near natural bodies of water, steep grades, and uneven surfaces.
- May operate or work around aerial/scissor lifts and elevated platforms.
- Able to work overtime or extended shifts when required by Management.
- Works outdoors in extreme conditions (0°F to 95°F), including direct sun, rain, snow, and icy conditions.
- Able to lift and carry 50 lbs.
- Able to bend, stoop, kneel, climb, twist, and perform physical labor throughout the shift.
How Pay Is Determined
Each job category has an established compensation range. Hiring managers follow corporate guidance to set the appropriate starting rate based on:
- Proven experience across multiple technical disciplines
- Ability to operate a wide range of equipment, including heavy equipment
- Eligibility to drive company vehicles (per underwriting)
- Special licensing/certifications (e.g., CDL, Pesticide Applicator, ISA Arborist, Lift Certification, etc.)
- Quality of supervisor references
- Willingness and ability to travel and support out‑of‑state operations
- Rate matching consideration for competitively recruited candidates
Reporting Line
This position reports to: Specialist Crew Leader