To facilitate resolution of conflicts between students, families, schools and District departments; to link students and families with District and community educational programs, support services and assistance to lead to student success.
ESSENTIAL FUNCTIONS:
- Assists students and their families in resolving conflicts involving schools and District departments.
- Identifies, coordinates and access District and community services and resources for students and families to aid in student success.
- Monitors outcome and maintains database of information to provide data for leaders to assess effectiveness of current programs and services; identifying areas of improvement, alignment, redesign and additional needed programs and services.
- Provides information and maintains records regarding parent concerns and regarding student retention.
- Establishes ongoing linkage with families, schools and community services.
- Provides intervention, prevention and support services for individuals, groups and families as appropriate.
- Assures District linkages with community services and resources.
- Assures District linkages with other educational institutions.
- Organizes, manages and maintains current information about District and community student retention issues.
- Assists in the design, development and dissemination of Student and School Community Service Center guides and publications.
- Maintains positive public relations with community in regard to parent concerns and student retention issues.
- Functions as a member of the Student and School Community Service Center team.
- Attends parent and community organization meetings/functions.
PREFERRED KNOWLEDGE, SKILLS, ABILITIES AND EXPERIENCE:
- Effective communication skills, both verbal and written.
- Flexibility, organization, decision-making and problem solving skills.
- Interpersonal skills with diverse populations in-person and on the telephone.
- Ability to meet deadlines, work on multiple projects and coordinate the work of others.
- Knowledge of word processing, database development and maintenance, and spreadsheets.
- Knowledge of local social services network and public school systems.
- Knowledge of the needs of youth and diverse ethnic populations.
- Knowledge of all laws, regulations, District policies and guidelines affecting schools and students.
- Knowledge of effective conflict resolution techniques.
REQUIREMENTS:
- High School Diploma or GED.
- Two years experience in an educational setting.
- Upon hire, must complete Customer Service training.
CONTACT INFORMATION:
Contact: Pamela Meyer at 505 855 9045 / meyer_pam@aps.edu
APPLY TO:
Please apply at www.aps.edu and submit a District Support application.
A cover letter, resume and any other supporting documents MUST be submitted prior to 4:00 PM on the closing date of the advertisement for your application to be considered complete. The cover letter and resume are considered valid for one year from the submission date.
ADDITIONAL INFO:
GRADE / LEVEL: DSN 7
SALARY: Hourly: $20.5145
DAYS: 256
HOURS: 8
START DATE: ASAP
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