Specialist, Platform Innovation - Launch

Join Our Dynamic Team in Dallas, TX!

Are you passionate about revolutionizing the restaurant industry and eager to make a significant impact? Join our Platform Innovation team at DoorDash and help lead the strategy and launch of our white-label restaurants business. As a Launch Specialist, you'll play a crucial role in onboarding restaurants to our platform, ensuring they have an exceptional experience throughout their lifecycle with us.

Why You'll Love This Opportunity

• Work closely with merchant restaurants to enhance their experience and drive success.
• Create and execute seamless onboarding strategies that delight our merchants.
• Engage in hands-on work, training merchant staff on new platform tools.
• Develop training materials to ensure staff understanding and adoption.
• Oversee the implementation of digital ordering and SaaS tools.
• Identify opportunities to optimize merchant workflows and maximize revenue.
• Contribute to shaping the direction of our company in a dynamic environment.

Requirements

• Bachelor's degree or equivalent work experience.
• 5 years of experience in restaurant/bar management, customer support, or hospitality.
• Strong attention to detail and ability to complete tasks accurately and on time.
• Excellent customer support skills, both external and internal.
• Experience working cross-functionally with other departments.
• Proactive nature and ability to operate at a detailed level.

Preferences

• Spanish fluency is a plus.

At DoorDash, everyone is a leader, an operator, and a learner. We believe in creating solutions and achieving inspiring goals together as one team. If you're ready to make a difference and drive innovation, apply today!

Apply Now to Become a Key Player in Our Platform Innovation Team!

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy - Abacus.