| Location | Greensboro, NC |
| Salary | $41,600–$68,389 Per Year |
Specialist Meter Services (R301)
Salary
$41,600.00 - $68,389.00 Annually
Location
Kitchen Ops Center 2602 S. Elm-Eugene St Greensboro, NC
Job Type
Active Full-Time
Job Number
05571
Department
Water Resources
Opening Date
10/09/2026
Closing Date
10/27/2026 11:59 PM Eastern
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Description
Keep Greensboro's Water Flowing - Join Us as a Meter Services Technician!
The City of Greensboro Water Resources Department is seeking a dependable, technically minded, and customer-focused professional to join its Meter Services team. As a Meter Services Specialist, you will help ensure accurate water measurement and reliable service by reading, installing, troubleshooting, repairing, and maintaining residential, commercial, and industrial water meters. This hands-on role combines fieldwork, technical problem-solving, and customer service to support an essential service for the Greensboro community.
Compensation and Benefits:
Hiring Salary Minimum: $44,00.00 - $50,286.00 Full Salary Range: $41,600.00 - $68,389.00 Annually
You can learn more about the benefits that the City of Greensboro offers by visiting
HERE .
Work Schedule:
Wednesday - Thursday; 8:00 am - 7:00 pm
About Water Resources:
The Water Resources Department provides safe, dependable drinking water and wastewater treatment while supporting meter reading, billing, and the maintenance of water and sewer infrastructure. The department plays a vital role in protecting public health and ensuring reliable water services for residents, businesses, and industries throughout Greensboro.
Why You'll Love Working With Us:
Make a community impact: Help maintain accurate water measurement and dependable service for Greensboro customers.
Work in the field: Enjoy a hands-on role serving an assigned area throughout the City.
Develop technical expertise: Gain experience with water meters, communication devices, testing equipment, and electronic work order systems.
Solve problems: Investigate meter issues, consumption concerns, leaks, and pressure-related problems.
Build your skills: Develop knowledge of industry standards and meter maintenance practices while working alongside experienced team members.
Support essential services: Help keep water services operating through routine maintenance, emergency repairs, and system response.
This position is NON-EXEMPT under FLSA
About the Role
As a Meter Services Specialist, you will work under the general guidance of a Crew Coordinator while operating an assigned vehicle in a designated City service area. You will read, investigate, install, repair, and maintain residential, commercial, and industrial water meters measuring 2 inches or less, and assist a Lead Meter Services Technician with larger meters. You will also maintain meter communication devices and coordinate with customers and City staff to resolve service concerns.
Key responsibilities include:
Accurately read water meters and investigate discrepancies or unusual consumption patterns.
Install, repair, test, and maintain residential, commercial, and industrial water meters measuring two inches and below.
Assist a Lead Meter Services Technician with large-meter work as assigned.
Maintain meter communication devices and troubleshoot related technical issues.
Investigate customer concerns involving water consumption, meter readings, leaks, and water pressure.
Communicate findings and service updates to customers, Billing, Customer Service, and supervisory staff, both in person and through the mobile work order system.
Use manual and power tools to perform meter installations, repairs, testing, and maintenance.
Learn and apply American Water Works Association (AWWA) standards for installing, testing, and repairing meters within 24 months.
Learn and use electronic and computer systems to support meter reading, testing, troubleshooting, and work order documentation.
Apply established Water Resources policies, procedures, safety precautions, and sound independent judgment.
Work outdoors in varying weather conditions and terrain.
Maintain readiness to respond to emergency repairs and system failures during regular working hours and assigned on-call periods.
Bring Your Technical Skills to Water Resources:
If you enjoy hands-on technical work, troubleshooting equipment, working independently, and helping customers resolve service concerns, the Meter Services Specialist position offers an opportunity to develop specialized skills while supporting Greensboro's essential water infrastructure.
Ready to Make an Impact?
Bring your attention to detail, mechanical aptitude, and commitment to reliable customer service to the City of Greensboro Water Resources Department and help keep the meters, technology, and water services our community depends on working accurately and reliably.
Qualifications
Minimum Qualifications:
Preferred Qualifications:
01
Do you have a Valid Drivers License?
02
What is your highest level of Education? Please select Not Applicable if you do not possess a high school diploma or GED.
03
Do you have a NCAWWA Meter Services Technician Certification? Certifications are subject to verification
04
How many years experience do you possess changing and troubleshooting water meters and/or working in a related maintenance field (e.g., plumbing, pipe layers, electrical, utilities etc.) Experience must also be clearly be stated in the Employment / Work history section of your employment application)
05
"Clearly" describe your experience using changing and troubleshooting water meters and/or working in a related maintenance field (e.g., plumbing, pipe layers, electrical, utilities etc.) If "No experience" please type "Not Applicable" or N/A in designated area. Incomplete answers will not be processed, experience must also be clearly stated in the Employment / Work history section of your employment application.
06
Do you have experience using handheld electronic devices to read and/or trouble shoot water, gas or electric meters Experience must also be reflective in the duties/work section of application.
07
"Clearly" describe your experience using handheld electronic devices to read and/or trouble shoot water, gas or electric meters If "No experience" please type "Not Applicable" or N/A in designated area. Incomplete answers will not be processed, experience must also be clearly stated in the Employment / Work history section of your employment application.
08
Do you have "professional" experience using tools such as wrenches, screwdrivers, ratchet/socket and small power tools.in a professional environment/trade? Experience must also be reflective in the duties/work section of application.
09
Do you have experience working with EnQuesta? Experience must also be reflective in the duties/work section of application.
10
Briefly describe your experience working with the Utility Billing Software EnQuesta. If "No experience" please type "Not Applicable" or N/A in designated area. Incomplete answers will not be processed, experience must also be clearly stated in the Employment / Work history section of your employment application.
11
Do you have experience working with Sensus Field Logic application or similar meter installation and service application? Experience must also be clearly be stated in the Employment / Work history section of your employment application)
12
"Clearly" describe your experience with Sensus Field Logic application or similar meter installation and service application. If "No experience" please type "Not Applicable" or N/A in designated area. Incomplete answers will not be processed, experience must also be clearly stated in the Employment / Work history section of your employment application.
13
Do you have experience with Meter Viewer or other utility asset locating software? Experience must also be reflective in the duties/work section of application.
14
"Clearly" describe your experience working with Meter Viewer or other utility asset locating software? If "No experience" please type "Not Applicable" or N/A in designated area. Incomplete answers will not be processed, experience must also be clearly stated in the Employment / Work history section of your employment application.
15
Do you have experience with routing software to aid in service address locating? Experience must also be reflected in the duties/work section of the application.
16
Clearly describe your experience with routing software to aid in service address locating. If "No experience" please type "Not Applicable" or N/A in the designated area. Incomplete answers will not be processed, experience must also be clearly stated in the Employment / Work History section of your employment application.
Required Question
Employer City of Greensboro
Address 300 West Washington Street
Greensboro, North Carolina, 27401
Website http://www.greensboro-nc.gov