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The Inventory Operations Specialist is responsible for the performance of various tasks within the property management system. Must read and follow all policies and procedures provided. Perform other tasks as assigned. Employees must be available to work a flexible schedule.
Under general supervision, the Specialist completes their required work accurately and timely, as well as audits the work of others. Specialists utilize various systems, including Clarity, Voice, SalesForce and other systems for daily work. The Specialist supports, and works with, other departments such as: Sale Sites, various Club departments, Field Inventory, YM Call centers, as well as other internal and external contacts. Receive and service all reservation entry in a timely manner and in accordance with department policy and procedure or standard operating procedures. Process reservations as well as updating available inventory in Clarity and Voice. Update spreadsheets and systems, including accurately making inventory available for booking in Clarity and Voice. Keep supervisor and/or manager updated of relevant issues. Generate and record statistics. It is of the utmost importance that all bookings of reservations are completed accurately, timely and according to departmental, company and standards.
Attain related departmental objectives by maintaining ownership of assigned work and special projects in a timely and accurate manner. This includes facilitating updates and changes to programs and resources under the direction of the Supervisor and Manager. Cross-train with other team-members within the division and the department: coordinator and specialist responsibilities.
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.