Specialist, Financial Aid

Specialist, Financial Aid

Salary

$34,680.71 - $35,510.40 Annually

Location

Taylorsville Campus, UT

Job Type

Non Exempt Staff Full Time

Job Number

202501145

Division

Student Affairs

Opening Date

09/23/2026

Closing Date

Continuous

FLSA

Non-Exempt

• Description
• Benefits
• Questions

Applicants must be authorized to work in the United States.

All employees are expected to maintain a permanent residence within the State of Utah as a condition of employment. New employees must provide a valid Utah residential address within 30 days of their start date.

Job Summary

Assist students and others as they navigate the financial aid process, in-person, email, and by phone. Provide verbal and written responses to questions about the application, processing, aid offers, and relevant policies. Review and process incoming documents. Work reports. Collect and compile data on in-person contacts. Work in evenings without direct supervision.

Hours for this position are Monday Thursday 9:30 am 6:00 pm. Friday 8:00 am 4:30 pm.

All applicants who apply before the Priority Review Date of 10/14/2026 will be given priority consideration during the review process.

Essential Duties & Responsibilities & Knowledge Skills & Abilities

• Work with students in-person and via email to assist in the completion and processing of financial aid applications.
• This may include helping complete forms and applications, answering questions, providing information, resolving problems, and other related tasks.
• Work in evenings without direct supervision.
• Review and process incoming documents.
• Work reports.
• Collect and compile data on in-person contacts.
• Knowledge of Title IV financial aid.
• Knowledge of Banner computer system preferred.
• Knowledge of Microsoft Office Software.
• Knowledge of Salt Lake Community College (SLCC) policies, procedures, and programs.
• Effective interpersonal communication skills and experience (customer service, listening, writing, assisting).
• Knowledge of general office procedures.
• Data input experience.
• Adaptable to frequent change.
• Function in high stress environment.
• Ability to communicate effectively with a broad range of people with a variety of abilities and backgrounds, to maintain good working relationships across the College.
• Ability to work with all groups from a variety of academic, socioeconomic, cultural, and ethnic backgrounds, and with community college students, faculty, and staff, including those with disabilities.
• Other duties as assigned.

Minimum qualifications

• High school diploma or equivalent.
• Zero (0) - Three (3) years paid, full-time experience in financial aid and/or customer service.

Education and relevant experience may be substituted when the minimum qualification does not require a specific degree, license, certification, accreditation standard, or other requirement for which substitution would be inappropriate.

Trade off 1:1 full-time experience/education requirement. Part-time experience can be considered on a prorated basis (Trade off 2:1)

Preferred Qualifications

• Experience and or knowledge of Financial Aid.
• Experience with Banner.
• Must have excellent work attendance.
• Nine (9) - twelve (12) months or more of Customer Service experience.

SLCC Information

Salt Lake Community College is Utah's largest open-access college in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah's fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students' lives to strengthen its surrounding communities. SLCC employees work at 8 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.

Salt Lake Community College seeks and values contributions from each community member and welcomes new perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation occurs when we can collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving students and being a model for inclusive and transformative education.

Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.

SLCC is a participating employer with Utah Retirement Systems ("URS"). In addition to URS, SLCC offers several other retirement account options.

This position is subject to a successful completion of a criminal background check.

• More information about Salt Lake Community College benefits: https://i.slcc.edu/culture/benefits/index.aspx
• Find our Total Compensation Estimator here:

https://i.slcc.edu/culture/hr/calc.aspx

01

Do you have a high school diploma or equivalent?

• Yes
• No

02

Do you have zero (0) to three (3) years of paid, full-time experience in financial aid and/or customer service?

• Yes
• No

Required Question

Employer Salt Lake Community College (UT)

Address 4600 South Redwood Road

Salt Lake City, Utah, 84123