Specialist, Education Technology Support I
Salary
$42,000.00 Annually
Location
South Lake Campus, Clermont, FL
Job Type
Full-time Regular Staff
Job Number
2627-999148
Division
Technology Innovation
Department
Education Technology Services
Opening Date
08/21/2026
Location and Supervisor
South Lake; Director, Education Technology Services
Working Conditions
- The employee is exposed to an interior office environment with moderate temperature fluctuations. The work environment is inside an air-conditioned building. • The employee is exposed to an outdoor environment with various temperatures and environmental conditions. • The noise level in the work environment is usually moderate. • There are frequent interruptions from the staff and the general public for information or assistance.
- Description
- Benefits
Job Summary
The Education Technology Support Specialist I is responsible for assisting in leading the colleges short- and long-term audio-visual and educational technology implementation. In addition, the Education Technician manages and delivers technology services district-wide.
Responsible for demonstrating LSSC's core values of Caring, Communicating, Collaborating, and Celebrating when interacting with students, employees, visitors, and community members.
Essential Duties & Responsibilities
include, but are not limited to the following:
- Set up, install, and operate equipment such as smart boards, sound systems, video conferencing systems,
- microphones, and lighting equipment.
- Ensure that all equipment is functioning correctly and troubleshoot any technical issues that may arise.
- Perform routine maintenance and inspections of audiovisual equipment to ensure optimal performance.
- Provide technical support during meetings, conferences, seminars, presentations, and other events that require audiovisual equipment.
- Assist in planning and coordinating audiovisual event requirements, including equipment selection, setup, and configuration.
- Conduct rehearsals and tests to ensure all audiovisual components are working correctly before events.
- Respond to technical issues promptly and efficiently, in-person and remotely, to ensure minimal disruption during presentations or events.
- Diagnose and resolve audiovisual equipment malfunctions, connectivity problems, or software issues.
- Provide guidance and support to users on the proper operation of audiovisual equipment and software.
- Maintain accurate records of equipment inventory, repairs, and maintenance activities.
- Prepare reports on equipment usage, performance, and any incidents or problems encountered.
- Document standard operating procedures and guidelines for the setup, operation, and troubleshooting of audiovisual systems.
- Collaborate with event organizers, presenters, and other technical staff to ensure seamless integration of audiovisual elements into events.
- Communicate effectively with colleagues, clients, or end-users to understand their technical requirements and provide appropriate solutions.
- Stay updated on emerging technologies, trends, and industry best practices through continuous learning and professional development.
- Perform other duties assigned.
Knowledge, Skills, & Abilities
- Extensive knowledge of video and audio presentation equipment.
- Experience with multimedia and distance learning equipment, video production and editing, video and satellite conferencing, and security camera systems.
ABILITIES/GENERAL:
- Promote a common purpose consistent with the Colleges stated goals and demonstrate a commitment to students and the learning environment.
- Possess knowledge of general written standards and procedures utilized, and have the ability to read, interpret, and follow procedural and policy manuals related to the job tasks.
- Demonstrate the ability to respond to supervision, guidance, and direction in a positive, receptive manner and follow stated policies.
- Deliver exceptional customer service by fostering a welcoming and supportive environment.
- Present a professional image in words, actions, and attire.
- Demonstrate professionalism in dealing with a variety of populations while understanding and respecting each others world views, personalities, and working styles.
- Conduct oneself in a manner consistent with the College's standards of ethical conduct.
- Apply effective techniques to establish and maintain working relationships, fostering collaboration to achieve common goals; effectively communicate and collaborate with others to achieve shared objectives.
- Demonstrate the skills necessary to critically examine situations and processes, making recommendations for improvement.
- Strong service orientation and ability to effectively work as a member or leader of a team by cooperating with others, offering to help others when needed, and considering larger organizational goals rather than individual concerns. Includes the ability to build &/or support a constructive team spirit where members are committed to the goals and objectives of the organization.
- Plan, organize, and successfully multitask to meet multiple deadlines and frequently new work tasks within required timeframes. Proven flexibility to successfully work on a variety of projects quickly and accurately.
- Effectively manage change and adaptability.
- Adheres to all workplace safety rules, safety laws, regulations, standards, and practices
- Ability to work various hours, including nights, early mornings, and weekends
- Ability to travel amongst various campuses and attend College events, on or off campus, as required.
Minimum Qualifications & Education
Required:
Associate's Degree in a related field of study
Minimum one (1) year of experience with audio-visual equipment
A combination of education and experience may be considered
Preferred
Bachelor's degree in a related field
Lake-Sumter State College provides a wide range of affordable, competitive, and comprehensive benefits that are a vital part of your total compensation package. These programs are centered around health and wellness, financial security, and professional development.
Employer Lake-Sumter State College
Address 9501 U.S. Hwy 441
Leesburg, Florida, 34788
Phone 352-787-3747
Website https://www.lssc.edu/jobs