Specialist-Charge Entry

    Highlights

    One (1) year customer service, collection service, billing, and third-party collections in a physician or hospital billing office setting. Ability to type and/or key accurately, problem solving, written and oral communication skills, financial counseling skills.

    Numbers & Facts

    LocationMemphis, TN

    Description

    Specialist-Charge Entry

    Job ID: 45765

    Job Category: Finance and Accounting

    Work Type: Full Time

    Work Schedule: Days

    Department: Revenue Cycle

    Facility: BMHCC System Services

    Location: Memphis, TN

    Overview

    Job Summary

    Responsible for the daily completion of charge entry, working closely with the coders to accomplish this. Performs other duties as assigned. Responsibilities align with charge capture, reconciliation, edit resolution, and revenue integrity functions commonly performed within professional billing operations.

    Job Responsibilities

    • Handles telephone communication with patients, insurance companies and other clinic personnel.
    • Enters charges into Epic system per coded information from coding staff.
    • Verify CPT, HCPCS, ICD-10-CM, modifiers, revenue codes, and other billing elements as appropriate.
    • Ensure charges are entered within established productivity and timeliness standards.
    • Resolve missing, duplicate, and inaccurate charges
    • Monitor charge work queues and charge review queues.
    • Reconcile daily charges against schedules, encounters, procedure logs, and clinical documentation.
    • Identify missing charges and collaborate with providers and departments to obtain required information.
    • Research and correct charge discrepancies.
    • Maintain charge reconciliation logs and supporting documentation.
    • Complete assigned goals.

    Minimum Required Experience

    Microsoft Office with excel and word experience/knowledge.

    Preferred/Desired Experience

    One (1) year customer service, collection service, billing, and third-party collections in a physician or hospital billing office setting.

    Minimum Required Education

    High School Dipolma or GED

    Preferred/Desired Education

    Interest in or pursuing coding certification. Certification in medical billing or course work. Associate degree in Buisness, Finance, or related field.

    Minimum Required Training

    PC skills and keyboarding

    Preferred/Desired Training

    MS office and Outlook, advanced phone system experience.

    Minimum Required Special Skills

    Ability to type and/or key accurately, problem solving, written and oral communication skills, financial counseling skills. Knowledge of insurance billing and collections. Knowledge of insurance guidelines. Effective verbal and written communication skills. Effective customer service skills.

    Preferred/Desired Special Skills

    Knowledge of ICD-9, ICD-10, CPT, and HCPCS codes.

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