Specialist, Academic Advising

Specialist, Academic Advising

Salary

$38,967.25 - $42,355.70 Annually

Location

Taylorsville Campus, UT

Job Type

Non Exempt Staff Full Time

Job Number

202501014

Division

Academic Affairs

Department

Academic Advising

Opening Date

08/07/2026

Closing Date

8/14/2026 11:59 PM Mountain

FLSA

Non-Exempt

• Description
• Benefits
• Questions

Applicants must be authorized to work in the United States.

All employees are expected to maintain a permanent residence within the State of Utah as a condition of employment. New employees must provide a valid Utah residential address within 30 days of their start date.

Job Summary

Serve as the first point of contact for students, prospective students, and visitors in the Academic Advising Office, providing professional, courteous, and student-centered customer service. Perform front desk and receptionist responsibilities in a positive, welcoming, and efficient manner while creating a warm and supportive environment for all guests.

Assist students in person, by phone, and through other communication channels with scheduling advising appointments, answering general questions, and navigating college resources and services. Triage student needs, direct individuals to appropriate departments or support services, and proactively communicate student demand and service needs to advising staff. Utilize college resources, including the Advising website and college A-Z index, to provide accurate information and timely responses to frequently asked questions.

Support office operations during peak enrollment and registration periods by assisting with crowd management and maintaining an organized, customer-focused environment. Refer students to campus resources that support their academic and personal success and help ensure a seamless student experience.

This position is campus based, fully in-person and requires flexibility in both scheduling and work location. Typical business hours are Monday through Thursday, 8:00 a.m. to 6:00 p.m., and Friday, 8:00 a.m. to 4:30 p.m., with occasional Saturday hours (10:00 a.m. to 2:00 p.m.) during peak registration periods. Regular shift hours are Monday through Friday, 8am - 430pm. The primary work location is the Redwood Campus; however, assignments may vary based on departmental needs. Flexibility to work at multiple campus locations and adjust schedules as needed is required.

Essential Duties & Responsibilities & Knowledge Skills & Abilities

Punctuality is essential due to the student-facing nature of this role. Candidates must demonstrate a high level of dependability, professionalism, and reliability. Strong communication skills, including active listening, verbal communication, and interpersonal effectiveness, are required, along with a commitment to delivering exceptional customer service and proactive problem-solving.

Proficiency in the Microsoft Office Suite, particularly Microsoft Outlook, is strongly preferred. Experience operating a multi-line phone system and performing receptionist-related duties is preferred, as is the ability to work collaboratively in a team environment.

Candidates should possess a basic understanding of college enrollment processes for both credit and SLTC programs, as well as a general knowledge of academic advising functions and responsibilities. The successful candidate must be able to work effectively in a fast-paced environment, prioritize and organize multiple tasks, and maintain a working knowledge of college policies, procedures, and office best practices.

Experience with conflict resolution is a plus. Additionally, candidates must be able to communicate professionally and effectively with individuals from a wide range of cultures, socioeconomic backgrounds, abilities, and ethnicities, fostering positive relationships with students, faculty, and staff across the college.

Minimum qualifications

High School diploma or equivalent.

One (1) year of paid, full-time work experience, or the equivalent combination of part-time experience. Part-time experience will be calculated at a ratio of two (2) years part-time employment equaling one (1) year of full-time experience.

SLCC Information

Salt Lake Community College is Utah's largest open-access college in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah's fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students' lives to strengthen its surrounding communities. SLCC employees work at 8 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.

Salt Lake Community College seeks and values contributions from each community member and welcomes new perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation occurs when we can collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving students and being a model for inclusive and transformative education.

Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.

SLCC is a participating employer with Utah Retirement Systems ("URS"). In addition to URS, SLCC offers several other retirement account options.

This position is subject to a successful completion of a criminal background check.

This position is not eligible for benefits.

01

Do you have a High School Diploma or equivalent?

• Yes
• No

02

Do you have at least one (1) year of paid, full-time work experience, or two (2) years of part-time employment?

• Yes
• No

Required Question

Employer Salt Lake Community College (UT)

Address 4600 South Redwood Road

Salt Lake City, Utah, 84123