Special Projects Manager

Special Projects Manager

Salary

$83,479.11 - $122,895.80 Annually

Location

Boston City Hall - 1 City Hall Sq

Job Type

Full-Time

Job Number

2026-00095

Department

Department of Innovation and Technology

Opening Date

09/23/2026

Closing Date

2/23/2027 11:59 PM Eastern

• Description
• Benefits

Overview

This is a provisional appointment.

The Department of Innovation and Technology (DoIT) is leading the digital transformation of government in the City of Boston. Partnering with almost every City department, we implement technology solutions to modernize business processes, create world-class experiences for our constituents, and develop tools and practices to create a data-driven approach to City operations. The City of Bostons Department of Innovation and Technology is seeking an experienced Special Projects Manager to work on key transformational, operational, and strategic projects primarily for DoIT and collaborate very closely with other departments.

Responsibilities

• Responsible for providing knowledge transfer and support to internal stakeholders post-implementation.
• Works with all organizational levels and groups, as well as external vendors and continuously briefs leadership on where all projects stand.
• Develops and manages project plans, identifies and manages risks, and establishes ongoing clear communication with all project stakeholders.
• In conjunction with other project management staff in DoIT and across other departments, produces tools, templates, process documents, and other materials for assigned projects.
• Provides short-term onsite/offsite consulting to critical or troubled projects, working with various stakeholders.
• Creates, develops, and maintains all project management documentation and reporting for assigned projects.
• Assists with the creation and implementation of departmental policies, procedures, and governance models as assigned.
• Represents DoIT at events, meetings, or presentations as required.
• Performs related work as required.

Minimum Entrance Qualifications

• Applicant must have at least three (3) years of full-time or equivalent part-time professional project management experience. A bachelors degree in business, IT systems, computer science, or a related field is highly desired and may be substituted for two (2) years of the required experience.
• Experience in the public sector is highly desired.
• Experience managing diverse and complex technology and/or business process projects (e.g., software implementations).
• Proven ability to work cross-departmentally and with diverse stakeholders to implement organizational change.
• Must have demonstrated knowledge and experience with best practices in project management.
• Ability to self-manage, troubleshoot, and understand when to escalate sensitive priorities &/or raise issues with executive staff/stakeholders.
• Offer excellent personal, team management, and diplomatic skills.
• Strong written and oral communication skills and have demonstrated an ability to work effectively in a hierarchical team environment preferred.
• Ability to exercise good judgment and be able to focus on details as required by the job.

BOSTON RESIDENCY REQUIRED

Terms:

Union/Salary Plan/Grade: SENA/MM1-8

Hours per week: 35

The City of Boston is proud to be an Equal Opportunity Employer. We invite applications from all qualified individuals and do not discriminate based on race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected category.

At the City of Boston, we provide our employees with a wide array of benefits and resources that foster both their professional and personal development. Our goal is to make City government a place where everyone is empowered to make a positive impact for the communities in which we live, work, and play.

For full-time positions, employees may be eligible for the following benefits depending on the nature of their employment and applicable Collective Bargaining Agreement (CBA) for the position. View the Collective Bargaining Agreements page to learn more.

Benefits Available to City Workers

• Retirement & Savings Opportunities: Membership in the Boston Retirement System (BRS), a benefit pension plan providing lifetime income to vested employees when they retire, along with deferred compensation options to help you build a secure future. Visit boston.gov/retirement to learn more.

• Health Insurance & Benefits: The City offers competitive medical, dental, and vision coverage, plus flexible spending (FSA), dependent care accounts, and life insurance for our employees. Visit boston.gov/insurance to learn more.

• Other Benefits: City employees enjoy a benefits package featuring paid time off and leave, subsidized transit (MBTA and Bluebikes), educational assistance, and employee wellness programs. Visit boston.gov/life-city-boston to learn more.

• Salary information: To view salary plans and understand how salaries work at the City of Boston, go to boston.gov/salary.

Part-time employees who are scheduled to work for 20 hours or more per week may also be eligible for benefits on a pro-rated basis. Please refer to the applicable Collective Bargaining Agreement (CBA) to learn more about any benefits available for this position.

If you have any questions about the benefits offered for this position, please contact the Office of Human Resources at 617-635-3370 or ohr@boston.gov.

Employer City of Boston (MA)

Address 1 City Hall Plaza, Room 612

Boston, Massachusetts, 02201

Phone 617-635-3370

Website https://www.boston.gov