Special Investigations Unit Deputy Specialist

Special Investigations Unit Deputy Specialist

Salary

$22.44 Hourly

Location

Houston, TX

Job Type

Regular Full-time

Job Number

17463

Department

Tax Assessor Collector

Opening Date

11/02/2026

Closing Date

12/31/2026 11:59 PM Central

• Description
• Benefits
• Questions

Position Description

Job Summary:

The Special Investigations Unit Deputy Specialist is responsible for managing specialized tasks related to title service applications, compliance, and investigative support.

Essential Duties:

• Manage the processing of new and renewal title service/runner applications.
• Handle phone calls and emails.
• Provide support to Harris County branch offices, title services, runners, dealers, law enforcement, and customers.
• Maintain correspondence, filing, office supplies, and record-keeping.
• Develop and maintain flowcharts, databases, and reports for multiple agencies.
• Process title hearings and distribute mail.

Harris County is an Equal Opportunity Employer

https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net

Requirements

Education:

• High School diploma or equivalent from an accredited U.S. institution

Experience:

• Two (2) years of customer service experience, including data entry in an office environment.

Knowledge, Skills, and Abilities:

• Personal Computer (PC) experience, with proficiency in Microsoft Excel, Word, PowerPoint, and Access and data analysis software
• Willingly share information and expertise with others
• Work with others to achieve a common goal (Teamwork)
• Adjust to changing workplace demands (Adaptability)
• Effectively demonstrate skill and ability to perform the specific job duties and tasks as defined by job description
• Must be dependable, able to meet deadlines and produce high-quality work (Workload Productivity)
• Ability to write clear and professional correspondence

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Preferences

Education/Experience:

• College degree.
• Auto Division experience with successful completion of formal training
• Experience with other law enforcement agency databases that are applicable to the position
• Knowledge of Texas DMV rules, policies, and regulations
• Knowledge of Title Manual and Registration Manual guidelines, policies and procedures

General Information

Work Environment:

• Work is performed primarily in an office setting subject to frequent interruptions with extensive work at a computer workstation and site visits to various Tax Offices, Harris County and community facilities, both outdoors and indoors.
• Flexibility to work evening and weekend hours and occasional overnight travel to conferences and training sessions required.
• Must be able to work extended hours during elections or as needed.
• May require travel for training seminars and/or conferences.
• A high volume of work and deadlines may create occasional pressure and stress.

Physical Demands:

• This role is a standard office role that requires remaining stationary for long periods of time. At times, boxes or equipment must be transported weighing up to 30 lbs.

Employment is contingent upon passing a background check.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

HARRIS COUNTY EMPLOYEE BENEFITS

Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.

The following benefits are offered only to Harris County employees in regular (full-time) positions:

Health & Wellness Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Wellness Plan
• Life Insurance
• Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account

Paid Time Off (PTO)

• Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
• Eleven (11) County-observed holidays
• One (1) floating holiday per year
• Paid Parental Leave*
• Sick Leave

Retirement Savings Benefit

• 457 Deferred Compensation Plan

The following benefits are available to Harris County employees in full-time and select part-time positions:

• Professional learning & development opportunities
• Retirement pension (TCDRS defined benefit plan)
• Flexible work schedule*
• METRO RideSponsor Program*
• Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas.

In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the Countys behalf as needed.

For plan details, visit the Harris County Benefits & Wellness website:

www.benefitsathctx.com

01

Which of the following best describes your highest level of education completed as it relates to this position? Qualifying information must be documented in the Education section of your application.

• High School or GED diploma
• Associate Degree
• Bachelors Degree
• Masters Degree or higher
• None of the above

02

Which of the following best describes your verifiable Which of the following best describes your verifiable experience in customer service experience, including data entry in an office environment? (To be considered, qualifying experience must be documented in your applications employment history)

• Less than two (2) years
• Two (2) years or more
• I do not have this experience

03

Please provide details about your verifiable experience in customer service experience, including data entry in an office environment. Do not use "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your applications employment history) Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities If you do not have this experience, please type "None" in the space provided.

04

Which of the following areas do you have proficient experience or knowledge in? Select all that apply.

• Auto Division experience with successful completion of formal training
• Experience with other law enforcement agency databases that are applicable to the position
• Knowledge of Texas DMV rules, policies, and regulations
• Knowledge of Title Manual and Registration Manual guidelines, policies and procedures
• I do not have experience or knowledge in any of these areas.

05

If you made a selection regarding the previous question, please describe your verifiable experience. NOTE: Please DO NOT use "See Resume" as we do not use resumes for qualifications. (Type N/A if not applicable)

06

Which of the following describes your level of proficiency using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint, and Outlook). Please select your level of proficiency based on the following descriptions:

Advanced:

A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data. Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code. Makes interactive presentations by using hyperlinks and action buttons.

Intermediate:

A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports. Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel. Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms. Makes interactive presentations by using hyperlinks and action buttons.

Basic:

A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup. Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions. Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it.

Entry Level:

A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel. Format documents for printing, comfortable using the printer menu to preview documents. Has ability to change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.

• Advanced
• Intermediate
• Basic
• Entry Level
• Not proficient

Required Question

Employer Harris County

Address 1111 Fannin St

Ste. 600

Houston, Texas, 77002

Phone 713-274-5445

Website https://www.governmentjobs.com/careers/harriscountytx