Spare Parts Coordinator

Spare Parts Coordinator

TK Airport Solutions, Inc. is seeking an experienced, detail-oriented, and highly motivated Spare Parts Coordinator to join our team in Fort Worth, TX. This important role supports our Spare Parts department by coordinating customer requests, sales orders, inventory availability, and parts fulfillment to ensure exceptional customer service and operational efficiency.

The ideal candidate will possess strong organizational and communication skills, a customer-focused mindset, and experience in sales coordination or supply chain operations. Working closely with customers, suppliers, and internal departments, the Spare Parts Coordinator will play a key role in supporting revenue growth, maintaining customer satisfaction, and ensuring the timely delivery of spare parts.

About TK Airport Solutions, Inc.

TK Airport Solutions, Inc. is a leader in providing innovative airport products and services. We are deeply committed to operational excellence, safety, and delivering exceptional value to our customers.

Our work environment fosters collaboration, professional growth, and respect for diversity and inclusion. We value individuals who demonstrate initiative, accountability, and a commitment to providing outstanding customer service while contributing to our continued success.

OVERALL POSITION PURPOSE:

Responsible for managing the profitability and growth of Spare parts sales for PLB,

BHS and Auxiliary equipment. The Spare Parts Sale Coordinator is responsible for coordinating spare-parts sales, inventory availability, customer requests, quotations, orders, purchasing, and fulfillment, while supporting the Spare Parts Manager's revenue and profitability objectives and achieving customer and internal department goals.

CORE TASKS:

• Visit customers' locations to develop and maintain relationships. This involves responding to airport, airline, maintenance, and internal customer requests, providing quotes, availability, lead times, and shipment status.
• Maintain contact with the Airport Industry, Customers and other Airlines staff for the

use of new leads.

• Work with all departments to increase sales and customer satisfaction while

maintaining focus on increasing spare parts sales.

• Develops and manages department Goals and Strategies and annual department

budget.

• Enter sales orders, provide parts quotes, enter RMAs, maintain parts sale new orders and updating Purchase requisitions, updating customer records, and shipment tracking.
• Follow through SO’s daily shipments.
• Replacement ordering with min order Qty and Consumption of spare parts
• Coordination with the TKAS Office-Factory Managers and Supervisors.
• Performs related duties as assigned or as situation dictates.
• Ensure that spare parts obsolescence is minimum and as per budgeted provisions
• Customer follow-up and sales-development activities..

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

OCCUPATIONAL SAFETY, HEALTH & ENVIRONMENTAL RESPONSIBILITIES

☒Employees: Responsible for working in accordance with the training, work procedures, and instructions to ensure satisfactory Safety Health & Environmental performance. Exercise personal responsibility in taking reasonable care of the safety and health of themselves and others who may be affected by their activities. Responsible for reporting accidents, unsafe acts and defective equipment to their supervisor. Cooperate with management and supervisors by actively participating in Safety Health & Environmental improvement activities.

QUALIFICATIONS OF POSITION HOLDER:

Skills:

• Knowledge of PBB/PLB, BHS, PCA, GPU, and other airport equipment spare parts is preferred.
• Highly proficient in spoken and written English.
• Required Knowledge, Skills and Abilities:
• Knowledge of Microsoft Office products, including Excel and Word.
• Knowledge of sales processes is required.
• Skilled in time-management and able to work independently.
• Skilled in customer relations.
• Skilled in both written and oral communication with all levels of an organization both
• internally and externally.
• Ability to multi-task, plan and prioritize work, and attention to detail.
• Ability to apply sound judgment and reasoning.

Qualifications & Experience

• Demonstrated management and leadership skills, with strong verbal and written communication abilities.

• Bilingual proficiency in English and Spanish, both written and verbal, is preferred.

• Strong customer service and sales experience, with the ability to build and maintain professional relationships.

• 3 to 5 years of experience in the airport industry, preferably involving Passenger Boarding Bridges (PBB) and Baggage Handling Systems (BHS).

• College degree or equivalent management experience is preferred.

• Strong attention to detail, organizational skills, and the ability to delegate responsibilities effectively.

WORK ENVIRONMENT:

• Office environment