Spanish Speaking Required- LVN, RN, or Experienced CMA - Pediatric Primary Care Clinic

Qualifications: 

• Medical Assistant Certification, License in Vocational Nursing, License in Registered Nursing 

• If MA, in lieu of certification, Two (2)+ years working as a non certified medical assistant with relevant job duties 

• Active BLS CPR Certification required 

• One (1)+ years of back office clinical experience preferred 

  Must be spanish speaking

Key Responsibilities: 

• Prepare exam rooms and assist in patient flow to ensure efficient visit schedules 

• Obtain and document vital signs, patient histories, chief complaints, and screenings in the EHR 

• Administer medications, injections, immunizations, and treatments as ordered by providers 

• Assist or perform minor in-office procedures and specimen collection such as, bandage/splint/sling application, venipunctures, heel/finger pokes, caths, neb/albuterol txs, ear lavage, etc. 

• Administer and document IM, SQ, ID, NS, PO, PR, Eye, Ear, Topical meds as ordered by providers 

• Administer and document immunizations in EHR and Immtrac registry maintenance 

• Monitor and report changes in patient condition to providers or supervising staff 

• Ensure proper labeling, handling, and documentation of laboratory and diagnostic tests 

• Provide patient instruction regarding medications, procedures, follow-up care, and health maintenance 

• Ensure patients feel informed, comfortable, and supported throughout their visit 

• Support chronic disease management and patient education initiatives 

• Maintain accurate, timely documentation in the electronic health record (EHR) 

• Manage clinical inventory, restock supplies, and ensure proper equipment sterilization and safety 

• Conduct and accurately document telephone triage, including patient guidance, prescription refill requests, message-taking, and call routing utilizing Clear Triage Barton Schmitt protocols 

• Perform and document follow-up phone calls and progress checks as ordered by the provider 

• Process & document forms (e.g. school forms, letters, sports physicals, imm records)  

• Maintain lab equipment (quality controls, quality assurance standards, cleaning) 

• Stocking and organizing of all clinical areas (lab, patient exam rooms, vaccine area, med cabinet, supply closet) 

• Adhere to infection control, HIPAA, and OSHA standards  

• Participate in quality improvement, compliance, and continuing education initiatives 

• Performs other duties as necessary or in the best interest of the organization 

Key Competencies:  

• Clinical knowledge: medical procedures, terminology, and protocols 

• Patient-centered care: compassion, respect, and responsive service to all patients and their families 

• Teamwork 

• Attention to detail  

• Strong written and verbal communication skills 

• Adaptability  

• Technical Proficiency: EHR, Microsoft, all clinical lab tools 

• Confidentiality & Compliance  

• Strong organizational skills