Benefits:- Free uniforms
- Paid time off
- Training & development
Medical Front Desk Receptionist – Full Time
We are seeking a
reliable, professional, and friendly Medical Front Desk Receptionist to join our healthcare team. The ideal candidate is organized, comfortable working in a busy medical office, and committed to providing
EXCELLENT customer service to patients.
This is a
full-time, in-person position.
Responsibilities
- Greet and check in patients in a friendly and professional manner
- Answer and manage incoming phone calls
- Schedule, confirm, and reschedule patient appointments
- Verify patient demographics and insurance information
- Collect copayments and other patient payments as needed
- Assist with insurance eligibility and basic authorization/referral processes
- Maintain accurate and up-to-date patient information in the electronic health record (EHR)
- Scan, upload, and organize patient documents
- Communicate with providers, medical assistants, and other staff regarding patient needs
- Assist patients with forms, referrals, and general questions
- Maintain patient confidentiality and follow HIPAA requirements
- Perform other front-office and administrative duties as assigned
Required Qualifications
- Minimum 1–2 years of medical front desk/reception experience in a medical clinic/physician's office
- Fluent Spanish-speaking skills are required
- Strong customer service and interpersonal skills
- Professional and courteous communication skills
- Experience scheduling patients and answering multi-line phone calls
- Basic knowledge of health insurance verification and medical office procedures
- Comfortable using electronic health record (EHR) systems and computers
- Strong organizational and multitasking skills
- Ability to work efficiently in a fast-paced medical office
- Dependable, punctual, and able to work well as part of a team
Preferred Qualifications
- Experience working with Medi-Cal and managed care health plans
- Experience with referrals and prior authorizations
- Familiarity with eClinicalWorks or similar EHR systems
- Bilingual English/Spanish
Position
Job Type: Full-Time
Schedule: Monday–Friday
Work Setting: In-person medical clinic
We are looking for someone who is
dependable, patient-focused, and interested in becoming a long-term member of our team.
Qualified candidates are encouraged to apply with a current resume.