Spa Receptionist (Seasonal Part-Time)

Acknowledge and greet everyone who enters and leaves the Spa facilities in a genuine, courteous, and service-oriented manner and provide an upscale service experience through name recognition, anticipating needs, and exceeding expectations. The ideal candidate will be enthusiastic, detailed, and professional with the ability to help guests feel welcomed and relaxed, and possess excellent telephone etiquette, organization, and follow-up skills.

Join the Spa team at one of the largest and most beautiful private country clubs in North America, Desert Mountain Club, as a Spa Receptionist!

Season: October 2026 – May 2027
Starting Pay: $19.50/hour

In this role, you will be responsible for welcoming and greeting members and guests into the Spa, assisting them as needed, maintaining the cleanliness of the Spa facility, and overseeing all aspects of the Front Desk providing outstanding customer service and executing the Desert Mountain values and service standards. 

The ideal candidate will be enthusiastic, detailed, and professional with the ability to help guests feel welcomed and relaxed, and possess excellent telephone etiquette, organization, and follow-up skills. Prior customer service experience in a spa and high-end club or resort is preferred. CPR certification preferred but required within 60 days of hire.

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BENEFITS

Join one of the Top 10 Platinum Clubs of America and enjoy exceptional benefits and perks, including:

• Competitive pay
• PTO, Sick Pay, Holiday Pay, and Paid Parental Leave
• Annual Education Scholarship
• Tuition Reimbursement, Professional Development Scholarship
• Mentorship Program
• Internships
• Affordable medical, dental, and vision coverage
• Medical FSA and Dependent Care FSA
• FREE onsite medical clinic to all employees & their dependents
• Mental health, wellness, and virtual care resources
• FREE employee meals during shifts or meal stipend
• FREE golf and tennis
• Matching Retirement 401K Plan
• Retail discounts
• Pet insurance 

*Please note, benefits are dependent on your DOL Status (ex. Full-Time, Part-Time, Seasonal).

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JOB DETAILS

Responsibilities:

• Acknowledge and greet everyone who enters and leaves the Spa facilities in a genuine, courteous, and service-oriented manner and provide an upscale service experience through name recognition, anticipating needs, and exceeding expectations.
• Open and close the Spa each day according to Standard Operating Procedures.
• Answer the phone promptly and professionally and use the member/ guest name throughout the phone conversation.
• Accurately book, change and cancel Spa appointments.
• Maintain knowledge and provide detailed descriptions of Spa treatments, packages, services, facility features and hours of operation.
• Issue Spa lockers, robes and slippers to members/guests and escort them to their lockers.
• Provide orientation tour explaining Spa amenities offered and answering all questions.
• Maintain a safe, clean and well-organized Spa environment through consistent monitoring of the Spa facility.
• Stock locker room supplies and amenities throughout the day.
• Uphold the standards of sanitation and sterilization as directed by law and the Spa's policies and procedures.
• Perform other duties as assigned by management.

Physical Requirements & Working Conditions:

• Required to work days, evenings, weekends, holidays, and overtime as required.
• Required to stand or sit for long periods of time.

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OUR COMPANY

Desert Mountain Club is one of the nations premier private clubs, located in the scenic foothills of North Scottsdale, Arizona. Spanning more than 8,000 acres, Desert Mountain features:

• Seven signature golf courses (six of which are Jack Nicklaus & a par 54 championship course)
• Seven distinctive clubhouses with unique dining and banquet experiences
• Award-winning spa, fitness center, tennis, pickleball, and swim facility.
• Dozens of hiking and biking trails

What truly sets Desert Mountain apart is our people. We foster a culture built on care, respect, teamwork, wellbeing, and growth where teammates feel valued and proud to be part of the team.

Desert Mountain Club is proud to be an Equal Opportunity Employer committed to fostering a workplace built on inclusion, respect, and opportunity for all teammate's.

Keywords: (Spa, Front Desk, Reception, Receptionist, Customer Service, Administrative, Admin Assistant, Wellness, Attendant, Front Desk Attendant, Desk Attendant, Wellness Attendant, Facility Attendant, Hospitality, Fitness Attendant, Cashier, Service, Hotel, Resort, Golf Club, Club, Guest, Scottsdale, Phoenix, North Phoenix, Cave Creek, Carefree, Arizona, AZ, United States, US)

See Job Description