Spa Front Office with an LMT License

Northwest Career College

Las Vegas, NV

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JOB DETAILS

SALARY

SKILLS

CPR Certification, Calendar Management, Communication Skills, Customer Escalations, Customer Relations, Customer Support/Service, Customer Training, Dental Insurance, Disability Insurance, Green Construction, Healthcare Reimbursement, High School Diploma, Higher Education, Industry Standards, Leadership, Life Insurance, Massage Therapy, Medical Office, Mentoring, Multitasking, Office Management, On Call, Productivity Management, Psychiatry and Mental Health, Retirement Plan, Sales Management, Standard Operating Procedures (SOP), Time Management, Tuition Fees, Vision Plan

LOCATION

Las Vegas, NV

POSTED

4 days ago

Spa Front Office LMT Job Summary

The Spa Receptionist is responsible for performing duties and tasks that will increase the productivity of our institution. This position will work in a fast-paced environment and must have excellent time management and communication skills.

Roles and Responsibilities

Welcome and assist clients, guests, and students in person or by phone; respond to or route inquiries professionally.
Schedule appointments and perform appointment confirmations via calls or texts.
Conduct facility tours to educate clients about services offered at The Spa at Northwest.
Respond to and manage client escalations with professionalism and empathy.
Ensure a warm, welcoming, and efficient front-office experience for all visitors.
Assist with front office staffing coverage and day-to-day coordination as needed.
Maintain confidentiality in all student and client interactions.
Review and adhere to departmental Standard Operating Procedures (SOPs).
Supports staff in assigned project-based work.
Provide mentorship to student therapists as needed
Support linen management by receiving, folding and stocking
Other duties as assigned by the Front Office Department supervisor.

Experience

REQUIRED In-field experience: 2-3 years as a Massage Therapist
Previous experience in a leadership/lead/senior role
Previous experience working in a spa, medical office, or wellness center

Skills and Qualifications

Must have a minimum of two years of work experience in the massage therapy field (with diploma, degree, or certificate).
Must have a minimum of three years of work experience in the massage therapy field (WITHOUT diploma, degree, or certificate).
Successful completion of High School, its equivalent, or a state-authorized examination certificate is required.
Demonstrates the ability to manage multiple tasks simultaneously without sacrificing accuracy or professionalism.
Ability to work effectively with diverse populations
Ability to communicate effectively, both orally and in writing
Knowledge of and ability to apply relevant current education methodologies and techniques

License/Certification

REQUIRED: Active Nevada State Board of Massage Therapy License

Education:

REQUIRED HS Diploma or equivalent
PREFERRED Degree, Diploma, or Certificate in the field

Job Type

On-Call/Part-Time
Full Time

Schedule

Full Time
- Open to discussion
- Must be available Friday through Sunday, 8 a.m. - 5 p.m.
On Call/Part Time
- Open to discussion
  - M: 4 p.m. - 10 p.m. or 6 p.m. - 10 p.m.
  - T: 4 p.m. - 10 p.m. or 6 p.m. - 10 p.m.
  - W: 4 p.m. - 10 p.m. or 6 p.m. - 10 p.m.
  - Th: 4 p.m. - 10 p.m. or 6 p.m. - 10 p.m.
- F: Additional Hours Available
- S: Additional Hours Available
- Sun: Additional Hours Available
Evening hours with weekend flexibility

Salary

$23.07/hr
$48,000/ Annually for FT (40 hours a week)

Spa Front Office LMT Company Benefits (Work status may affect eligibility for some benefits)

Health Insurance
Paid Time Off
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401k
401k Matching
Employee Discount
Professional Development Assistance
Referral Program
Retirement Plan
On-Site Leadership Training
CPR Certification Available to All Employees
Most Federal Holidays Off - Paid, Full Time Only
Continuing Education Opportunities
External Higher Education Tuition Discounts
Access to Free Massages through The Spa at Northwest
Mental Health Reimbursement Program

Work Location

Las Vegas, NV

Company Accolades

Best of Las Vegas
Inc. 5000
Talk of the Town
Green Globes Building Certification

Notes to Applicant

A background check will be conducted on the candidate(s) selected for hire.
Please be prepared with 3-4 references during the interview process.
Northwest Career College is an Equal Opportunity Employer.
Employees are eligible for a salary evaluation after 90 days. Term-based contracts are eligible for annual evaluations based on industry standards and expectations.

Disclaimer: Employment offers may be contingent upon employment verification. Northwest Career College may begin employment verification prior to hiring. Documentation for higher education, certifications, and licensures listed on your resume may be requested for accreditation purposes. If copies of these documents cannot be provided, you will be asked to update and resubmit your resume to Employee Services.

Spa Front Office with an LMT License

Northwest Career College

Las Vegas, NV

About the Company

Northwest Career College

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