Spa Front Desk Coordinator (Guest Advisor)

Spavia Elmhurst

  • Elmhurst, IL
  • 2 days ago
  • $17.50 Per Hour

Highlights

Our Guest Advisors are the first and last people our guests see, and they share one goal: every guest should feel welcomed, cared for, and refreshed. Spavia Day Spa - Elmhurst is a locally owned day spa in downtown Elmhurst, hiring part-time and full-time Spa Front Desk Coordinators.

Numbers & Facts

LocationElmhurst, IL
Salary$17.50 Per Hour

Description

About Spavia Day Spa Elmhurst

Spavia Day Spa - Elmhurst is a locally owned day spa in downtown Elmhurst, hiring part-time and full-time Spa Front Desk Coordinators. At Spavia, our spa front desk coordinators are called Guest Advisors. If you love creating five-star experiences, connecting with people, and working in a calm, beautiful environment, this role is for you. Our Guest Advisors are the first and last people our guests see, and they share one goal: every guest should feel welcomed, cared for, and refreshed. We take care of our team the same way, with a consistent, reliable schedule and the training you need to grow your skills and your income.


Pay & Benefits

  • Starting at $17.50/hour, based on experience
  • Plus commissions on memberships, spa boutique products and gift cards, and performance bonuses
  • Choose between Full-time or part-time - whichever schedule fits your life better!
  • Consistent weekly schedule; typical shift 6 - 8 hours
  • Paid training
  • Health benefits - Medical, Life, Dental & Vision
  • 401(k)
  • Paid leave & Paid vacation
  • Team pricing on treatments and products
  • Room to grow into leadership roles


Why Guest Advisors Love Spavia

  • Luxury spa feel: retreat areas, robes, showers and professional-grade products
  • Guests come back: our membership model means regular guests and lasting relationships
  • You're supported: hands-on training, clear goals and tools that help you succeed
  • Respectful culture: team-focused, compassionate and balanced


What You'll Do

  • Welcome every guest, check guests in and out, and ensure the accuracy of every transaction
  • Answer phones and schedule appointments
  • Share the Spavia story and recommend treatments, boosts, memberships and spa boutique products
  • Respond to guest inquiries accurately and promptly
  • Keep the reception area, retreat areas and spa boutique clean, stocked and beautiful, including laundry
  • Work with a team that values professionalism, kindness and growth


Requirements

  • High school diploma or GED
  • Evening and weekend availability, including at least one weekend shift per week
  • Reliable, punctual, professional and team-oriented
  • Articulate speaker who can multitask with a warm, caring energy
  • Able to lift 25+ lbs


Additional Qualifications

  • Customer service, hospitality, front desk or retail sales experience strongly preferred
  • Comfortable with scheduling software; Mindbody experience a plus


EEO & Workplace Practices

Spavia is an Equal Opportunity Employer. We provide reasonable accommodations throughout the hiring process and maintain a drug-free workplace. Post-offer screenings (background checks, etc.) may apply as allowed by law.

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