Do you love helping people feel their best? Are you outgoing, positive, and passionate about self-care and wellness? If you believe regular massages and facials aren't just luxuries - but an important part of physical and mental well-being - we'd love to meet you!
At Hand & Stone in Wayne, our Spa Associates are the first impression of the spa. You'll help create an exceptional guest experience while educating clients about the value of our membership program and the benefits of making self-care part of their routine.
What You'll Do:
Welcome, empower, and connect with guests with warmth and professionalism
Answer phones, schedule and manage appointments
Recommend and sell our membership program with confidence
Help resolve guest concerns with empathy and professionalism
Maintain a clean, organized front desk and lobby
Support a positive, team-oriented environment
We're Looking for Someone Who:
Is genuinely friendly, outgoing, and enjoys connecting with people
Believes in the benefits of regular massage and skincare
Is comfortable discussing and selling memberships
Provides exceptional customer service and stays calm under pressure
Can handle difficult conversations without taking complaints personally
Is dependable, organized, and able to multitask in a fast-paced environment
Enjoys working as part of a supportive team
Schedule:
We're currently looking for coverage on:
Evenings (3-9pm) and Weekends (8:30-7pm)
Perks:
Free or heavily discounted massages and facials (based on eligibility and availability)
Employee discounts on premium skincare products
Work alongside an amazing team of service providers
Opportunities for growth and advancement
Pay:
$15 - $18/per hour based on experience
At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.