Essential Duties & Responsibilities
Deliver exceptional guest service and uphold spa standards
Support daily spa operations and compliance with company and safety standards
Assist with departmental initiatives and team support
Supervise spa therapists and coordinate guest appointments
Support spa reception, guest communications and spa retail
Perform opening and closing procedures
Perform other tasks as assigned
What We’re Looking For
Strong leadership, communication, and organizational skills
Guest-focused mindset with a passion for wellness and hospitality
Ability to remain professional and solution-oriented in a fast-paced environment
Ability to work independently and exercise sound judgment
Qualifications & Technical Skills
2+ years of spa, hospitality, or supervisory experience; luxury hospitality preferred
High school diploma or equivalent required; college or secondary education preferred
Experience with spa or hospitality software and intermediate level computer skills are desired
Familiarity with scheduling, appointment management, and payroll processes desired
Work Environment & Schedule
On-site
Flexible availability, including evenings, weekends, and holidays
Ability to stand, walk, bend, reach, and move throughout the spa environment for extended periods of time
Ability to lift, carry, push, and/or move items weighing up to 50 pounds
Ability to adapt to a fast-paced hospitality environment while maintaining professionalism and service standards
Ability to perform the essential functions of the position with or without reasonable accommodation
What You’ll Gain
Unmatched Work Environment - Ocean views, natural surroundings, and a setting that promotes balance and well-being.
Career Growth - Hands-on leadership experience in a world-class luxury resort with opportunities for professional development.
Collaborative Culture - A close-knit team built on respect, teamwork, and shared success.
Meaningful Work - Create memorable guest experiences for visitors from around the world.
Housing & Commute Support - Subsidized employee housing is available for this position. Applicants who do not require housing may qualify for commute earnings support, where applicable.
Compensation, Benefits & Perks
At Post Ranch Inn, we believe in supporting our employees both professionally and personally. In addition to working in one of the most breathtaking locations in the world, team members enjoy a comprehensive benefits package designed to promote well-being, work-life balance, and long-term growth.
Competitive pay: $27.00-$30.00/hour
Medical, dental, and vision insurance
Paid vacation and sick time
Bereavement leave
401(k) with employer matching
Cell phone reimbursement
Employee discounts across the property
Exclusive Guest Experience Stays to enjoy the property as our guests do
Discounted rates at our sister property, Cavallo Point Lodge
In addition, this position offers the opportunity to live and work in Big Sur through available employee housing or qualify for commute earnings support when applicable.
About Post Ranch Inn
Post Ranch Inn is an internationally acclaimed luxury resort consistently recognized among the world’s best destinations. Perched along the dramatic cliffs of the Big Sur coastline, the property offers breathtaking ocean views, intimate guest accommodations, award-winning dining, and wellness experiences designed to reflect the beauty and spirit of California’s central coast.
With a strong commitment to sustainability, exceptional hospitality, and personalized service, Post Ranch Inn creates memorable experiences for guests from around the world. From the renowned Sierra Mar restaurant to spa and wellness offerings that promote relaxation and renewal, every aspect of the property is thoughtfully designed to provide a unique and meaningful luxury experience.
At Post Ranch Inn, employees are an essential part of that experience. Team members are encouraged to grow professionally while contributing to a culture built on respect, wellness, and excellence.
This is a management position
This is a full time position