As the Hiring Manager, you are responsible for recruiting, interviewing, and on boarding team members while ensuring alignment with Sonic’s standards. This role also requires a strong working knowledge of Sonic’s operational procedures, including preparation for our Annual Brand Audit and Operations Assessment (OPS). You'll support the management team in maintaining staffing levels and compliance to help the location stay audit-ready year-round.
Manage full-cycle hiring: sourcing, interviewing, hiring, and on boarding new crew members
Collaborate with the General Manager to ensure proper staffing for all shifts
Train new hires on Sonic standards, customer service, food safety, and cleanliness expectations
Maintain awareness of Sonic’s Annual Audit and OPS Assessment requirements
Support audit readiness by reinforcing team compliance with policies, procedures, and cleanliness standards
Promote and model Sonic core values, safety practices, and store policies
Maintain accurate hiring and training records, ensuring documentation meets Sonic’s audit standards
Use hiring platforms and internal tools (e.g., Hireology, Indeed, applicant tracking systems) to manage candidates
Foster a positive candidate and employee experience
Prior hiring, HR, or management experience (restaurant or QSR experience is a plus)
Working knowledge of Sonic brand standards, including audits and operational benchmarks
Strong leadership, organizational, and communication skills
Attention to detail and ability to coach team members on quality and compliance
Must be able to work in a fast-paced, high-volume environment
Ability to train others and hold team members accountable to Sonic expectations
Familiarity with Sonic’s Annual Audit scorecards and grading criteria
Experience preparing for OPS Assessments and supporting day-to-day operational readiness
Knowledge of food safety protocols (ServSafe certification a plus)
Competitive pay and performance bonuses
Opportunities for growth and advancement within the Sonic brand
Flexible schedules
Employee discounts
A positive, team-first culture