Solutions Engineer II - ERP Customization & Integration
Summary of Duties & Responsibilities
Solutions Engineer II is a mid-level role responsible for delivering moderately complex ERP solutions. This individual works with cross-functional teams to translate business needs into system enhancements, troubleshoot issues and drive integration initiatives. The role blends hands-on development with business process understanding to support scalable BST11 ERP growth.
Essential Functions
ERP Development & Customization
- Develop custom ERP modules and integrations
- Create and refine reports, scripts, and automated workflows
- Assist with integration and data migration activities
System Analysis & Troubleshooting
- Analyze and resolve ERP issues affecting users and operations
- Test and validate system changes
- Ensure data integrity across ERP-related systems
Collaboration & Requirements Gathering
- Collaborate with stakeholders to define detailed requirements
- Lead small discovery sessions to gather process and system inputs
- Provide technical assistance during ERP upgrades and rollouts
Estimating and Planning
- Assist in estimating development tasks and timelines
- Identify dependencies and propose solutions to reduce risk
Documentation and Compliance
- Maintain accurate technical documentation and change logs
- Follow data governance and security policies
Continuous Improvement
- Research tools and features that improve system performance
- Recommend enhancements to ERP functionality based on user feedback
Skills & Competencies
- Solid understanding of ERP platforms (e.g., BST11, Deltek, NetSuite, Microsoft Dynamics 365)
- Proficient in SQL, C#, REST/SOAP APIs, SSRS, and other programming languages
- Experience with API design/consumption
- Strong troubleshooting, analysis and organizational skills
- Comfortable working independently or as part of a team
- Effective communicator with technical and business stakeholders
Team Support/ Leadership
- Offer peer support and share technical knowledge with junior staff
- Contribute to onboarding documentation and knowledge base
- Represent the Development team in cross-department meetings
- Perform additional related duties as directed
Education or Prior Work Experience
- Bachelor's degree in computer science, information systems, software engineering or a related field.
Experience:
Reports To
The Technical Services Manager
Number Supervised
0
Travel
Some travel possible but not extensive
Classification
Exempt
Work Environment & Physical Demands
This job operates in a professional office environment with standard office equipment. Remote work is supported with core hours of 9:00 a.m.-6:00 p.m. ET. The employee is regularly required to speak and listen and frequently required to stand, walk and use their hands.