Solutions Engineer

OpenLM

  • Houston, Texas
  • 6 days ago

    Highlights

    Strong performers will be developed into KeyAccount Managers or Business Managers, taking ownership of strategicaccounts and regional revenue targets. You will work directlywith prospects and customers — understanding their engineering andIT environments, demonstrating our software license managementplatform, and ensuring their long-term success.

    Numbers & Facts

    LocationHouston, Texas

    Description

    OpenLM is looking for a curious, technicallyminded Technical Account Executive to join our US team. This is ahybrid role sitting at the intersection of presales, technicalsupport, and customer business partnership. You will work directlywith prospects and customers — understanding their engineering andIT environments, demonstrating our software license managementplatform, and ensuring their long-term success.

    Thisis a growth role. Strong performers will be developed into KeyAccount Managers or Business Managers, taking ownership of strategicaccounts and regional revenue targets.

    ​

    WHAT YOU WILL DO

    Presales& Solution Consulting

    • Run product demonstrations tailored to each* prospect's technical environment (EDA, CAD, engineering software* stacks).

    • Respond to RFPs and technical questionnaires;* prepare evaluation plans and proof-of-concept scopes.

    • Partner with the sales team to qualify* opportunities and move deals through the pipeline.

    CustomerSuccess & Technical Support

    • Serve as the primary technical point of* contact for a portfolio of US accounts post-sale.

    • Troubleshoot license server issues,* integration questions, and deployment challenges.

    • Conduct periodic business reviews and usage* health checks with customer stakeholders.

    Business& Account Development

    • Understand each customer's license* optimization goals, IT governance requirements, and budget cycles.

    • Identify upsell and expansion opportunities;* collaborate with account owners on renewal strategies.

    • Build relationships across IT, procurement,* and engineering personas within customer organizations.

    ​

    Requirements

    • Bachelor's degree in Computer Science,Engineering, Information Systems, or a related field preferred;* equivalent hands-on technical experience will be considered.

    • 0–3 years of experience in a technical* sales, solutions engineering, or support role (internships count).

    • Comfortable discussing technical topics —* servers, networks, software licensing, or IT infrastructure.

    • Strong written and verbal communication;* confident presenting to both technical and business audiences.

    • Self-starter who can manage a pipeline, follow* up diligently, and work independently across time zones.

    Niceto Have

    • Familiarity with software license management,EDA tools, CAD/CAM, or HPC environments.

    • Experience with CRM tools (Zoho, Salesforce,* or similar) and sales pipeline management.

    • Exposure to enterprise SaaS sales cycles orB2B account management.

    • Second language is a plus — our US customer* base spans global engineering teams.

    Benefits

    YOUR GROWTH PATH

    Wepromote from within. Here is what a typical trajectory looks like atOpenLM:

    Stage

    Focus

    Timeline

    TechnicalAccount Executive

    Presales,POC delivery, technical support, early account ownership

    Now* * * Year 2

    KeyAccount Manager

    Own a* * * strategic account portfolio; renewals, expansions, exec* * * relationships

    Year* * * 2–3

    BusinessManager – US

    P&L* * * ownership for the US region; team coordination, partner strategy

    Year* * * 3+

    WHY OPENLM

    • Global impact — our platform is used by* aerospace, automotive, defense, and R&D teams in 40+ countries.

    • Real ownership from day one — you will runPOCs, lead calls, and manage accounts, not just shadow seniors.

    • Fast-growing company with a flat structure —* your ideas reach leadership quickly.

    • Remote-friendly with a collaborative team* across the US, India, Japan, and Europe.

    • Competitive base salary, performance bonus, for strong performers.

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