Solutions Engineer

OpenLM is looking for a curious, technically minded Technical Account Executive to join our US team. This is a hybrid role sitting at the intersection of presales, technical support, and customer business partnership. You will work directly with prospects and customers — understanding their engineering and IT environments, demonstrating our software license management platform, and ensuring their long-term success.

This is a growth role. Strong performers will be developed into Key Account Managers or Business Managers, taking ownership of strategic accounts and regional revenue targets.

WHAT YOU WILL DO

Presales & Solution Consulting

• Run product demonstrations tailored to each prospect's technical environment (EDA, CAD, engineering software stacks).
  

• Respond to RFPs and technical questionnaires; prepare evaluation plans and proof-of-concept scopes.
  

• Partner with the sales team to qualify opportunities and move deals through the pipeline.
  

Customer Success & Technical Support

• Serve as the primary technical point of contact for a portfolio of US accounts post-sale.
  

• Troubleshoot license server issues, integration questions, and deployment challenges.
  

• Conduct periodic business reviews and usage health checks with customer stakeholders.
  

Business & Account Development

• Understand each customer's license optimization goals, IT governance requirements, and budget cycles.
  

• Identify upsell and expansion opportunities; collaborate with account owners on renewal strategies.
  

• Build relationships across IT, procurement, and engineering personas within customer organizations.
  

Requirements

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field preferred; equivalent hands-on technical experience will be considered.
  

• 0–3 years of experience in a technical sales, solutions engineering, or support role (internships count).
  

• Comfortable discussing technical topics — servers, networks, software licensing, or IT infrastructure.
  

• Strong written and verbal communication; confident presenting to both technical and business audiences.
  

• Self-starter who can manage a pipeline, follow up diligently, and work independently across time zones.
  

Nice to Have

• Familiarity with software license management, EDA tools, CAD/CAM, or HPC environments.
  

• Experience with CRM tools (Zoho, Salesforce, or similar) and sales pipeline management.
  

• Exposure to enterprise SaaS sales cycles or B2B account management.
  

• Second language is a plus — our US customer base spans global engineering teams.
  

Benefits

YOUR GROWTH PATH

We promote from within. Here is what a typical trajectory looks like at OpenLM:

WHY OPENLM

• Global impact — our platform is used by aerospace, automotive, defense, and R&D teams in 40+ countries.
  

• Real ownership from day one — you will run POCs, lead calls, and manage accounts, not just shadow seniors.
  

• Fast-growing company with a flat structure — your ideas reach leadership quickly.
  

• Remote-friendly with a collaborative team across the US, India, Japan, and Europe.
  

• Competitive base salary, performance bonus, for strong performers.