Solutions Architect

General Summary of Position:

The Solution Architect's role is one to utilize their technology background to lead the consultative discovery of the client/prospect's business goals, objectives, and challenges and to translate them into effective technology and services solutions. The SA plays a leadership role, by analyzing business requirements, presenting related solutions, and driving the business case and financial justifications. Qualified candidates will possess deep experience in the communications and/or network industry in a sales-oriented, technical solution design and architecture role, with an emphasis on various network architectures, IoT, Smart Office, managed services, and mobility solutions.

Duties and Responsibilities:

• Serve as the technical design and architectural expert across the Granite solutions portfolio
• Build and maintain relationships in assigned accounts as appropriate to identify and cultivate additional opportunities
• Develop solutions/strategies using technology to resolve customer issues and achieve business goals/objectives
• Serve as a deal architect for multi-faceted, multi-technology solutions
• Partner with other company subject matter experts to build the customer solution
• Develop and deliver technical presentations with customers and tailor content to audience as appropriate
• Author and deliver solution designs, scope of work (SOWs) and technical project plans incorporating service and program management activities.
• Understand the competitive landscape and can clearly articulate the technical differentiation and value proposition associated with the Granite solutions versus its competitors.
• Achieve sales and profit goals through joint account planning, partner teaming (internal & external), on-site client interface/visits, engagement/solution development and implementation support/follow-up.

Required Qualifications:

• BS or BA in Engineering or Computer Science or equivalent work experience
• Strong business acumen and understanding of clients IT related business goals and challenges to ensure proper translation of the client's needs into technology solutions
• 10+ years in a customer/client facing technical role (Pre/Post Sales, Sales Engineering, Consulting, Solutions Architecture, Service Delivery, etc.)
• Demonstrated and verifiable track record of prior successful customer engagements. Examples of solution designs, scopes of work and/or technical project plans are required.
• Experience in the development and implementation of IT and/or Managed Services solutions with accountability for end-to-end delivery
• Ability to present both technical and non-technical information to broad audiences
• Excellent interpersonal skills to effectively work in a team environment and explain complex system solutions to customers.
• Effective written communication skills.
• Current and valid industry certifications in one or more of the following required
• BICSI - Registered Communications Distribution Designer (RCDD)

Preferred Qualifications:

• Proven experience with one or more of the following technologies and/or service solutions:
• ConnectWise PSA and/or CPQ
• Data Center Technologies
• IOT Endpoints
• Computing Devices, Smart Boards, Climate Control, Digital Signage, Interactive Kiosks, Smart Lighting, Analytics
• Network Architecture
• Working knowledge of the following
• Routers, VPN and Firewall- Cisco and Fortinet
• Switches- Cisco, HP
• WAN- SDWAN, PTP, MPLS and VPN Topologies
• Data Centers- Cloud (UCaaS), Hypervisors, Server Farms, SAN, Leaf-Spine Topology
• Wireless- Cisco/Meraki, HP/Aruba, Aerohive, Ruckus
• Network Assessment Tools -Netformx, Ekahau, AirMagnet, iBwave, SolarWinds
• Managed Services
• Managed Wi-Fi
• IaaS (Infrastructure as a Service)
• NaaS (Network as a Service)
• Current and valid industry certifications in one or more of the following preferred
• BICSI - Data Center Design Consultant (DCDC)
• Cisco/Meraki
• HP/Aruba
• TOGAF
• ITIL
• CompTia
• Preferred Hybrid out of Murfreesboro, TN or Remote*

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