Uber AI Solutions delivers high-quality scaled programs in operations technology and data analytics for various Uber businesses, leveraging our deep vendor partner network capabilities to carry out the program execution. We are extending our impact and reach beyond Uber - our techops solutions coupled with Ubers strength of building a platform for flexible work will enable enterprises worldwide to accelerate their data AI and product journeys. In doing so, we are also creating flexible earnings opportunities through online tasks for millions of people across the world. Together, our tech operations expertise and platform for knowledge work are uniquely positioned to be the best-in-class human-in-the-loop solution for the industry.
Uber AI Solutions is looking for a Solutions Architect Manager that will be the technical cornerstone of our go-to-market engine, responsible for bridging the gap between a customers vision and our operational execution. This is a unique opportunity to build a new function from the ground up, requiring a leader who can navigate high-stakes pre-sales engagements while architecting the frameworks for long-term customer success.
You will own the Technical Win, serving as the primary authority during the pre-sales phase to evaluate customer needs and scope complex AI data engagements. Your influence extends beyond the sale, as you will act as a critical voice in defining the product roadmap, defining the features and requirements needed to solve frontier AI challenges in Autonomous Systems, Robotics, and Generative AI. By managing post-sales success alongside the Product and Program teams, you will ensure that the margin-positive solutions you design move from raw data to real-world impact at unmatched scale.
Lead Strategic Customer Engagements & Pre-Sales Strategy
• Client Engagement: Partner with Sales and Program Managers to understand prospective clients technical roadmaps and collaborate to drive ongoing governance, troubleshooting, upcross-sell, and thought leadership to customers. • Executive Technical Advisor: Serve as the founding technical authority in complex high-stakes enterprise deals, acting as a bridge between the customer and our engineering teams, translating high-level AI objectives into rigorous executable scopes of work, Proof of Concepts (POCs), and technical delivery plans. • GTM Partnership & Scoping: Collaborate with Sales, Program Management, and Operations to ensure that every engagement is architected for both technical success and commercial viability, owning the technical win by designing margin-positive solutions that scale. • Product Signal & Feature Definition: Act as the primary conduit for field intelligence, distilling unique customer requirements and market gaps into clear actionable feature requests, partnering with the Product team to ensure the Uber AI Solutions roadmap reflects the evolving needs of the most advanced AI labs.
Create a Foundational Solutions Architecture Program
• Founding Team Leadership: Recruit, mentor, and scale a net new team of Solutions Architects inside of Uber, defining the profile for this new organization, seeking individuals who blend consulting-grade communication with deep data engineering and AI strategy expertise. • Technical Standardization & Playbooks: Develop the organizations first Solution Blueprints for core industries like Autonomous Systems, AV Robotics, and GenAI, creating repeatable frameworks that allow the team to scope and deploy complex 3D multimodal data pipelines with speed and precision. • Operational Excellence & Success Tracking: Establish the metrics and rigor that define the departments impact, implementing systems to track and optimize key performance indicators, including technical win rates, solution cycle times, strategic customer engagement programs, and post-sales execution quality.
Basic Qualifications
Preferred Qualifications
Compensation and Benefits
For San Francisco, CA-based roles, the base salary range is USD $212,000 per year - USD $235,500 per year. For Seattle, WA-based roles, the base salary range is USD $191,000 per year - USD $212,000 per year. For all US locations, you will be eligible to participate in Ubers bonus program and may be offered an equity award and other types of compensation. You will also be eligible for various benefits. More details can be found at the following link: https://www.uber.com/careers/benefitshttps://www.uber.com/careers/benefits.
About Uber
Ubers mission is to reimagine the way the world moves for the better. Bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us moves the world - lets move it forward together.
Uber is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form: https://forms.gle/DWTk9k6xtMU25Y5A.
Office Expectations
Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.