Solution Engineer Lead - Business Applications

About the Opportunity:

We are seeking a Solution Engineer Lead - Business Applications to provide technical leadership and support for a business-critical applications. This role will serve as a senior technical escalation point, helping ensure application reliability, resolve complex production issues, and drive ongoing improvements across the application portfolio.

Responsibilities:

• Serve as the technical owner and escalation point for critical business applications.
• Troubleshoot complex production, database, integration, and data-quality issues.
• Lead high-severity incident response, root-cause analysis (RCA), and corrective actions.
• Review application code, SQL/stored procedures, configurations, and technical designs.
• Design or oversee application enhancements, integrations, automation, and performance improvements.
• Build and improve monitoring, alerting, recovery, and application support processes.
• Coordinate releases, upgrades, patches, deployments, testing, and rollback plans.
• Work closely with business SMEs, developers, infrastructure, database, security, and external vendors.
• Mentor application support engineers and establish cross-training and backup coverage.
• Create and maintain architecture diagrams, runbooks, recovery procedures, support documentation, and dependency maps.
• Help determine whether applications should be repaired, enhanced, modernized, replaced, or escalated to a vendor.

Qualifications:

• Bachelor's degree in a technical field or an equivalent combination of education and experience.
• 10+ years of experience in software development, application engineering, systems integration, or production application support.
• Proven experience providing technical leadership for complex enterprise applications.
• Strong SQL/database experience with Microsoft SQL Server/T-SQL, Oracle/SQL, or similar.
• Experience supporting data-intensive applications, batch processing, stored procedures, and data reconciliation.
• Hands-on experience with application integrations, REST APIs, file exchanges, and data interfaces.
• Experience with C#/.NET or Java.
• Experience with CI/CD, source control, deployments, release management, testing, and rollback.
• Experience leading high-severity production incidents and root-cause analysis.
• Strong technical documentation skills, including architecture diagrams, runbooks, and support procedures.

Preferred:

• Energy trading, risk management, commodity management, or pricing experience.
• Experience with energy pricing, trading, scheduling, settlement, or billing.
• Azure, Azure DevOps, or GitHub experience.
• Experience with IIS, Power Automate, or enterprise automation tools.
• Experience managing technical work performed by vendors, contractors, or offshore/distributed development teams.
• ITIL, DevOps, cloud, software engineering, or database certifications.

NOTE: Applicants must be U.S. citizens or permanent residents (Green Card holders) to be considered for this position.

Job Type: Contract - 6 Months, with Potential Conversion

Benefits include: Medical, dental, vision.

Work Set Up/Schedule: Onsite at Columbus, OH 43215 (Monday-Friday from 8:00 AM-5:00 PM)