Solution Architect - Road Asset Management

This is more than a traditional customer-facing role: you'll combine customer engagement with technical product analysis and domain expertise, turning customer insights into innovative solutions that shape the next generation of digital road infrastructure. You'll join a team of Customer Success Managers and Solution Architects, working closely with developers, product managers, and sales & business development teams.

Benefits:

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off

Join us in transforming road infrastructure!

At NIRA, we develop software solutions that help road authorities and infrastructure organizations make smarter, data-driven decisions. Our connected products enable customers worldwide to monitor, analyze, and maintain road infrastructure more efficiently and sustainably.

We're looking for a Solution Architect to join our growing U.S. team in Detroit. This is more than a traditional customer-facing role: you'll combine customer engagement with technical product analysis and domain expertise, turning customer insights into innovative solutions that shape the next generation of digital road infrastructure.

Your role and team

As a Solution Architect, you are the primary technical point of contact for our customers, responsible for their long-term success with our connected product portfolio. You'll understand their challenges, design solutions that maximize the value of our platform, and bridge customer needs and product development.

You'll join a team of Customer Success Managers and Solution Architects, working closely with developers, product managers, and sales & business development teams. The role includes occasional travel to customer sites and industry events across North America, with some international travel.

Your key responsibilities

- Support customers through onboarding, use-case analysis, solution design, training, and ongoing guidance on our products, dashboards, and analytics tools.
- Translate customer requirements into technical solution architectures and manage related commercial administration.
- Keep customers informed about the product roadmap, new features, and best practices.
- Streamline deliveries and reduce manual work to continuously improve customer processes.
- Collaborate with Product Managers, Developers, and Data Scientists in an agile environment.

What we are looking for

You're a curious, proactive professional who enjoys combining technology, customer interaction, and problem-solving. Building strong relationships comes naturally to you, and you thrive on understanding both technical and business needs. You're a true team player motivated by real impact, helping customers succeed while building smarter, more sustainable infrastructure.

Required qualifications

- Bachelor's degree in Civil Engineering, Applied Mathematics, Data Science, Computer Science, or a related engineering discipline.
- Experience in road infrastructure, road asset management, pavement management, or transportation systems.
- Experience with data analysis.
- Excellent written and verbal communication skills in English.
- Eligible to work in the United States without employer sponsorship.

Preferred qualifications

- Experience with Python and SQL.
- Strong understanding of road engineering principles and infrastructure maintenance processes.
- Familiarity with AI-assisted software development or coding tools.
- Existing relationships with U.S. state DOTs, municipalities, or automotive OEMs a plus.

Why NIRA?

You'll work alongside highly skilled, dedicated colleagues in a welcoming, inclusive environment, with technology that makes infrastructure safer, smarter, and more sustainable. You'll collaborate with industry-leading experts, influence innovative products, and grow your expertise, with future opportunities in Product Management, Product Ownership, or Software Development.

We offer a competitive salary and benefits package, including medical, dental, and vision coverage, 401(k) with company match, and paid time off.

Learn more about Life at NIRA: Careers at NIRA Dynamics

NIRA Dynamics Inc. is an Equal Opportunity Employer. We celebrate diversity and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.