SolarWinds Network Administrator 5NA2

Sistema Technologies is a Texas-based IT staffing and IT delivery firm that has proudly served Texas state and local government agencies since 2002. As one of the top 10 Texas DIR ITSAC vendors, we specialize in providing highly qualified IT professionals and comprehensive, full-lifecycle technology delivery services. We offer competitive compensation and benefits, while making our consultants our highest priority by supporting their professional growth, career success, and overall well-being. Sistema is looking for a SolarWinds Network Administrator with our government client based in Austin, TX for a 1-year position.  This Hybrid position may require some onsite work at our client’s site in Austin, TX. Normal business hours are Monday through Friday from 8:00 AM to 5:00 PM. Candidates local to Austin or willing to relocate are encouraged to apply.

• Performs administration, maintenance, optimization, and support of the SolarWinds environment.
• Install, configure, upgrade, and maintain SolarWinds products and modules
• Manage SolarWinds Orion/Hybrid Cloud Observability platform components
• Configure polling engines, additional web servers, and database connectivity
• Perform platform backups, disaster recovery, and system health checks
• Monitor SolarWinds server performance and optimize polling loads

Monitoring & Alerting

• Network monitoring
• Server monitoring
• Application monitoring
• NetFlow/traffic analysis
• Log monitoring
• Configuration management
• Develop custom alerts, thresholds, and escalation workflows
• Reduce false positives and improve alert accuracy
• Create dashboards and operational views for IT teams and management

Reporting & Analytics

• Generate operational and executive reports
• Build custom performance and availability reports
• Analyze trends, bandwidth utilization, and capacity planning data
• Identify recurring infrastructure issues and recommend improvements

Network & Systems IntegrationIntegrate SolarWinds with:

• Active Directory
• BMC Remedy/Helix ITSM
• Email/SMS alerting systems
• SNMP, WMI, Syslog, and API-based monitoring

 Support monitoring for:

• Routers
• Switches
• Firewalls
• Wireless infrastructure
• Virtual environments
• Cloud resources

Security & Compliance

• Manage role-based access control (RBAC)
• Maintain secure configurations and credential management
• Support audit and compliance reporting
• Apply vendor security updates and patches

Troubleshooting & Support

• Troubleshoot monitoring gaps and polling failures
• Resolve SolarWinds platform performance issues
• Coordinate with infrastructure teams during outages
• Support root cause analysis and incident response efforts

Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
Actual Years Experience	Years Experience Needed	Required/ Preferred	Skills/Experience
4	Administration and support of the SolarWinds Orion Platform (NPM, NCM, SAM, and related modules), including platform upgrades, patching, and new feature adoption.
4	Familiarity with virtualization (VMware/Hyper-V) – 3 years
4	Monitor and maintain a large-scale enterprise environment (1500+ devices)
4	Design, implement, and optimize alerting strategies to reduce noise and improve response times
4	Build and maintain NOC dashboards and executive reports for real-time and historical visibility
4	Develop custom SQL queries and reports for availability, performance, and capacity tracking
4	Automate workflows using tools like Microsoft Power Automate, Microsoft Teams, and Power BI
4	Perform troubleshooting of monitoring issues, polling failures, and platform services
4	Collaboration with network and infrastructure teams for root cause analysis and incident resolution
4	Maintain documentation, standards, and monitoring best practices
4	Strong troubleshooting and analytical skills
4	Preferred	Network engineering experience-Cisco, Meraki, Fortinet, Juniper
4	Preferred	Public-sector or regulated environment experience
4	Preferred	Knowledge of networking fundamentals (BGP, OSPF, VLANs, routing/switching)
4	Preferred	SOP development and continuous improvement methodologies