Highlights
DTMB Agency Services is seeking a Software Test Analyst 3 to provide exceptional customer service and testing support primarily for project needs within the Quality of Life (QoL) agencies (Department of Natural Resources, Department of Environment, Great Lakes, and Energy, and Department of Agriculture and Rural Development). Minimum of 2 years working directly with senior management to communicate testing impacts, facilitate discussions on quality strategy, contribute to risk assessments, and gain alignment on testing approaches and defect resolution.
Numbers & Facts
| Location | Lansing, MI |
| Industry | Computer/IT Services |
| Salary | $43.64 |
| Company Size | 100 to 499 employees |
| Year Founded | 2009 |
| Website | http://www.tekwissen.com/ |
Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions tour clients worldwide. The below Client runs through fifteen executive departments which carry out the daytoday administration of the federal government. Popular departments like Agriculture and Rural Development, Civil Rights, Environment, Health and Human Services, Natural Resources, Secretary of State. This Client has opportunities in a number of career pathways, including, but not limited to, business and administrative support, education and human services, IT and computers, medical and healthcare, natural resources, law enforcement and public safety, skilled trades and more. With positions in over 18 state departments, your perfect career fit is waiting for you at the client. This client is an Equal Opportunity Employer.
Job Title: Software Test Analyst III
Location: Lansing, MI, 48933
Duration: 12 Months
Job Type: Hybrid
Work Type: Temporary Assignment
Shift: 8.00AM to 5.00 PM
Job Description:
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Position Summary
DTMB Agency Services is seeking a Software Test Analyst 3 to provide exceptional customer service and testing support primarily for project needs within the Quality of Life (QoL) agencies (Department of Natural Resources, Department of Environment, Great Lakes, and Energy, and Department of Agriculture and Rural Development). This role focuses on ensuring the quality, accuracy, and reliability of enhancements and technology updates for a public-facing applications that provide services to the residence of Michigan.
- The QA Tester will work closely with DTMB teams and project stakeholders to:
- Develop, execute, and maintain test plans, test cases, and test scripts.
- Perform functional, regression, integration, and user acceptance testing.
- Identify, document, and track defects, ensuring clear communication and timely resolution.
- Validate system changes and enhancements to support agency goals and compliance with DTMB standards.
- Participate in project meetings, provide input on requirements from a testing perspective, and support continuous improvement efforts.
- Additionally, this role serves as a key member of the DTMB Agency Services QA/BA team, contributing to various QoL support requests and operational team activities.
Candidate Expectations
- The successful candidate will:
- Demonstrate strong customer service and communication skills.
- Help guide agency partners through DTMB processes, policies, and quality standards.
- Quickly learn new applications, workflows, and project contexts.
- Be self-directed, well organized, and confident in building strong working relationships.
- Adapt easily to shifting priorities, changing project needs, and evolving agency requirements.
- DTMB Agency Services welcomes candidates who are detail oriented, collaborative, analytical, and committed to delivering high quality technology outcomes.
Required Skills:
- Minimum of 5 years conducting comprehensive software testing activities, including test planning, test case design, execution, defect documentation, and process analysis to improve quality and reliability.
- Minimum of 5 years creating, refining, and managing test cases and acceptance criteria within Agile development projects, including supporting user story validation and participating in sprint ceremonies.
- Minimum of 2 years working directly with senior management to communicate testing impacts, facilitate discussions on quality strategy, contribute to risk assessments, and gain alignment on testing approaches and defect resolution.
- Minimum of 2 years testing IT solutions designed for public use, including validating functionality, accessibility, performance, and security considerations for customer-facing applications.
Required Education:
- Bachelors Degree
Preferred Skills
- Recommended to have 2 years experience with ADA/WCAG accessibility and compliance testing.
- Recommended to have 2 years experience with reviewing and triaging vulnerability scan results.
- Recommended to have 1 year experience working with systems or programs governed by state and/or federal regulations, ensuring quality practices support compliance requirements.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
About Company
WE THE TEKWISSEN PEOPLE
TekWissen offers you a broader portfolio of services, industry-leading solutions, and the meaningful innovations that give you greater flexibility and speed to respond to market dynamics, reduced costs and risk to improve enterprise performance, and increased productivity to enable growth.
To keep pace with global market demands, TekWissen keeps its finger on the pulse of change. Our organized approach to guiding a project from its inception to closure. Managing projects is becoming more and more important as we enter the digital era. To cope with the pace that this transition demands, a method is required to manage projects so they can yield quality work, while incorporating efficient use of time and resources.
Project involves identifying which quality standards are relevant to the project and determining how to satisfy them.
It is important to perform quality planning during the Planning Process and should be done alongside the other project planning processes because changes in the quality will likely require changes in the other planning processes, or the desired product quality may require a detailed risk analysis of an identified problem. It is important to remember that quality should be planned, designed, then built in, not added on after the fact.
Capabilities and accomplishments in one TekWissen business enhance the opportunity for success in the others. Put simply, TekWissen's unique combination of attributes promotes success.