Software Systems Engineer AI Tooling & Platform : 26-02937

Primary Skills: Claude Code / Agentic AI Development (Expert), Python Software Development & Automation (Expert), GitHub / CI/CD & Release Engineering (Advanced), RAG / Knowledge Base & AI Systems (Advanced), Secure Data & Systems Integration (Advanced). The ISD team is seeking a hands-on Software Systems Engineer Senior Associate to own and evolve an internal AI-enabled tooling platform built around Claude toolkits, Python libraries, SharePoint, Smartsheet, dashboards, and an Obsidian-based knowledge system .

Primary Skills: Claude Code / Agentic AI Development (Expert), Python Software Development & Automation (Expert), GitHub / CI/CD & Release Engineering (Advanced), RAG / Knowledge Base & AI Systems (Advanced), Secure Data & Systems Integration (Advanced)
Contract Type: W2 Only
Duration: 6+ Months
Location: Remote
Pay Range: $75 - $80 on W2

Job Summary:
The ISD team is seeking a hands-on Software Systems Engineer Senior Associate to own and evolve an internal AI-enabled tooling platform built around Claude toolkits, Python libraries, SharePoint, Smartsheet, dashboards, and an Obsidian-based knowledge system.
The engineer will help transition the platform from a shared, non-version-controlled environment into a maintainable engineering platform that can be used by the broader team. Key areas include Claude Code and agent development, GitHub migration and CI/CD, token-efficient tool architecture, AI/RAG systems, secure data boundaries, knowledge-base access, and reusable documentation.
This is a hands-on engineering role where the primary deliverables are working code, tested systems, automation, and documentation that non-engineering team members can follow and operate.
Key Responsibilities:

• Own and extend the existing Python toolkits, Claude agents, dashboards, SharePoint integrations, and Smartsheet integrations supporting the ISD team.
• Measure current Claude/toolkit token usage and establish a baseline, then redesign routine workflows using MCP servers, packaged plugins, Agent SDK services, or internal applications to reduce unnecessary context consumption.
• Lead migration of the shared library into GitHub, including repository architecture, branching strategy, CI/CD, packaged releases, and distribution processes.
• Establish secure boundaries ensuring customer pricing data, deal content, knowledge-base information, and published outputs remain in approved client’s systems and are not committed to source control.
• Develop scanning and controls to prevent confidential data and secrets from entering repositories while enabling users to install and run releases from a fresh machine.
• Improve the ISD Brain knowledge base into a multi-user retrieval and contribution system with access controls, source citations, confidence levels, and grounded responses.
• Build and maintain AI/agent workflows that provide cited, provenance-aware answers and explicitly return "I don't know" when sufficient evidence is unavailable.
• Create clear design documentation, runbooks, technical documentation, and user-facing instructions so the broader team can operate and maintain the platform.

Must-Have Skills:

• Deep hands-on experience with Claude Code, including skills, sub-agents, CLAUDE.md instructions, hooks, permissions, MCP connectors, and understanding of token/context behavior.
• Strong Python development and testing experience, preferably using the standard library and maintaining lightweight, portable solutions.
• Experience migrating existing codebases into GitHub, establishing repository structures, branching strategies, CI/CD pipelines, release processes, and secure data-management practices.
• Production experience building agentic AI and RAG systems, including agent boundaries, retrieval, source grounding, citations, and evaluation.
• Strong understanding of confidential data handling, access controls, secrets management, provenance, and secure separation of code from customer/business data.
• Strong communication and collaboration skills, with the ability to translate technical solutions into measurable business value.
• Experience managing technical backlogs and creating design documents, runbooks, and technical documentation.

Nice-to-Have Skills:

• Obsidian or comparable Markdown-based knowledge bases at team scale.
• SharePoint and Microsoft 365 integrations/connectors.
• Smartsheet and Confluence.
• API and MCP connectivity development.
• GCP or AWS experience.
• Experience with multi-user knowledge systems and role-based access models.

Preferred Qualifications:

• Experience building internal developer platforms or AI-enabled productivity/tooling platforms for non-engineering users.
• Strong understanding of software distribution, dependency management, packaging, and fresh-machine setup.
• Demonstrated ability to establish measurable baselines and quantify improvements in cost, execution time, reliability, or user adoption.
• Strong attention to data provenance, source confidence, access restrictions, and auditability.
• Ability to work independently, challenge unclear requirements constructively, and deliver practical solutions with clear documentation.

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