Software QA Analyst

Who You Are

The Lead Software Quality Assurance (QA) Analyst is responsible for ensuring the quality of software products through a combination of automated and manual testing strategies. This role, reporting to the Software Development Manager, requires expertise in developing and maintaining an automated test framework using GitLab, Selenium, and Python.

The Lead Software QA Analyst creates and exercises test plans and has good working knowledge of commonly used concepts, practices, and procedures within retail and computer systems. This position is responsible for developing streamlined testing procedures used by the Quality Assurance (QA) team. They are considered the Subject Matter Expert on one or more complex aspects of the application (e.g. payment processing, product management, inventory). The Lead Software QA Analyst assists in developing project plans for the team.

What You'll Do

• Lead the design, development, and maintenance of an automated test framework using GitLab, Selenium, and Python
• Create and execute detailed test scripts for product enhancements, break-fix items, field patches, and third-party applications using a mix of automated and manual testing techniques
• Mentor and guide junior QA Analysts in automated and manual testing methodologies
• Collaborate closely with the Software Development Manager to align QA strategies with development goals
• Implement streamlined testing procedures to maximize efficiency in both automated and manual testing
• Oversee project plans and estimates for QA tasks, guiding other team members
• Step in for the department manager when needed, overseeing QA team operations
• Manage assigned projects effectively, maintaining clear communication regarding scope, status, and expectations
• Provide comprehensive reports on testing activities and outcomes

What You Bring to the Team

• Bachelor's Degree or Associate's degree in Computer Science, Information Technology, or related field, or over 6 years of relevant QA experience
• 4+ years of experience in automated testing using Selenium and Python
• 3+ years of experience working with GitLab or similar CI/CD tools
• Proficiency in both automated and manual testing methodologies within retail and computer systems environments
• Demonstrate a proven ability to lead QA processes and mentor junior staff
• Excellent project management skills
• Excellent written and verbal communication skills as well as interpersonal skills
• Possess the accountability and personal responsibility to own and drive results
• Ability to work independently and part of a team environment
• Proficiency in Microsoft Office programs, including Outlook, Word, Excel and PowerPoint

Preferred Qualifications

• Point of Sale (POS) experience
• Possess excellent problem-solving and analytical skills
• Ability to effectively manage multiple projects with strong organizational skills, attention to detail and logical problem-solving skills

What We Offer

• 401(k) savings plan match
• Health coverage (medical, dental, vision)
• HSA + employer contribution
• Employer-paid life insurance
• Short & long term disability
• Legal/ID theft plans
• Generous PTO and holiday schedule
• Pet insurance
• Read more about our benefits!

Work Environment

Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Environment

Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

• Must be able to sit for prolong periods of time

Other Duties/Changes

This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by DUMAC.

Compensation

The pay range for this position is $89,000 - $110,000/annually. Base pay offered may vary depending on several factors including geographical location, skills, education, certifications, and experience. The total compensation package may also include other elements in addition to a full range of medical, financial and/or other benefits (401(k) eligibility, PTO), dependent on the position. If hired, employees will be in an "at-will" position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department performance, and market factors.

EEO Statement

DUMAC Business Systems, Inc. provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, parental status, genetic information, political affiliation, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

A third-generation family-owned company, DUMAC is a leading solutions provider connecting point-of-sale software and hardware through professional services for the grocery/supermarket and the convenience fuel retail industries.

Guided by our principle beliefs of innovation, agility, and commitment, DUMAC is dedicated to delivering innovative commerce solutions that provide our partners with offerings that enrich the experience of all the individuals they serve. Building on a heritage of 70 years of successful implementation and integration, DUMAC delivers the next generation of industry-leading technology solutions and support.

DUMAC uses phone/email/text messaging to communicate. Please reach out to recruiting@dumac.com if you would like to opt out of text messaging.