| Location | Dearborn, MI |
| Job Type | Employee |
Technical enough to solve the problem. Customer-focused enough to understand why it matters.
We’re looking for a Software Customer Success professional to join AVL and work directly with our automotive customers at the intersection of software, test automation, and customer success. This position will be primarily based onsite at a customer location in Dearborn, Michigan, providing hands-on support and serving as a trusted partner and technical liaison to the customer while collaborating closely with AVL teams across the globe.
You’ll help customers get maximum value from AVL software, support adoption and deployment, take ownership of challenges and escalations, and bring together the right people across our global organization to get issues resolved.
If you enjoy working directly with customers, solving complex technical problems, and taking real ownership rather than simply handing off the next support ticket, this could be a great next step. Come help us turn great technology into successful customers and long-term partnerships.
Location: Primarily onsite at a customer facility in Dearborn, MI, around 5-10% local travel, with collaboration across AVL's broader North American and global teams.
Applicants must be currently authorized to work in the United States on a full-time basis. Employer will not sponsor an applicant for a work visa for this position.
ROLES:
AVL provides a competitive compensation and benefits package to all direct hires. Specific benefit details and offer packages will be communicated during the interview and/or offer stage.
We look forward to receiving your details; please use our online application form or send your application to AVL North America, Inc. / AVL Test Systems, Inc. / AVL Mobility Technologies, Inc. EOE Veterans/Disabled.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access www.avl.com as a result of your disability. You can request reasonable accommodations by calling (734)-446-4106.
ABOUT AVL NORTH AMERICA
AVL North America has a staff of more than 550 people and has four technical centers in Ann Arbor, Michigan, the Metro Detroit area, and Lake Forest, California.