Pay Range: $26.45hr - $31.45hr
Job Overview:
The Business & Commercial Operations Professional is responsible for managing and optimizing the organization's software licensing portfolio. This role ensures compliance with vendor agreements, minimizes licensing costs, and supports internal teams with license provisioning and tracking. The ideal candidate will have strong analytical skills, attention to detail, and a deep understanding of software licensing models and asset management practices.
Key Responsibilities:
- Maintain an accurate inventory of software licenses across the organization.
- Monitor usage to ensure compliance with licensing agreements and avoid overuse or underutilization.
- Conduct regular audits and prepare reports for internal stakeholders and external vendors.
- Coordinate with procurement and vendors to acquire new licenses and renew existing ones.
- Track expiration dates and initiate timely renewals to prevent service disruptions.
- Evaluate cost-effective licensing options and recommend changes when appropriate.
- Assist IT support teams in provisioning software licenses to end users.
- Respond to license-related inquiries and troubleshoot access or activation issues.
- Maintain documentation for license allocation and user entitlements.
- Liaise with software vendors to understand licensing terms and negotiate contracts.
- Collaborate with finance and legal teams to ensure alignment with budget and compliance policies.
- Provide training and guidance to internal teams on software usage policies.
- Oversee global front-end processes to ensure that revenue/cost is properly allocated.
- Follow new product introductions to determine impacts and requirements and develop new procedures in response.
- Contributes to procedural documentation, ensuring uniform and documented processes.
- Participates in driving process improvements related to forecasting, reporting, modeling, and analysis.
- In accordance with vendors, gathers, analyzes, and summarizes recommendations for financial trends that impact the pricing model for Managed Services product offering.
- Delivers monthly key analysis of financial and operational performance.
- Provide departmental training as needed.
Required Skills & Qualifications:
- Bachelor's degree in Information Technology, Business Administration, or related field.
- 3+ years of experience in IT asset or license management.
- Solid understanding of Accounting Principles.
- Strong understanding of software licensing models (e.g., subscription, perpetual, concurrent).
- Experience with IT asset management tools (e.g., ServiceNow, Flexera, Lansweeper).
- Experience with SaaS requirements.
- Proficiency in Excel and data analysis for tracking and reporting.
- Excellent communication and negotiation skills.
- Detail-oriented with strong organizational and problem-solving abilities.
- Ability to analyze raw data, draw conclusions and develop actionable recommendations.
Preferred Qualifications:
- ITIL or SAM certification.
- Familiarity with enterprise software vendors (e.g., Microsoft, Adobe, Oracle, Autodesk).
- Experience with compliance frameworks and audit processes.
Benefits:
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.