Software Engineering Manager

We are seeking an Engineering Manager, to lead a team of developers and analysts responsible for building, delivering, and supporting technology products that power Ford's dealer platforms. This is a people leader role with full ownership of the product lifecycle from roadmap and requirements through development, release, and production support. You will need genuine hands-on technical fluency across our stack (GCP, Java Springboot microservices, PostgreSQL/Oracle, React, Angular) to lead your team credibly, guide technical trade-off decisions, and troubleshoot effectively when issues arise. You will also serve as the primary bridge to business stakeholders, translating dealer and business needs into a clear roadmap while ensuring reliable, high-quality delivery and platform stability.

The Engineering Manager, leads a team of 10+ developers and analysts responsible for building, delivering, and supporting Ford's dealer-facing technology platforms. This people-leader role combines hands-on technical fluency (GCP, Java Springboot microservices, PostgreSQL/Oracle, React, Angular) with full ownership of product delivery and production support, while serving as the key liaison between engineering and business stakeholders to drive the platform roadmap.

Team Leadership

• Lead, manage, and mentor a team of 10+ developers and analysts, organizing the team into effective areas as needed.

• Set clear performance expectations, conduct regular 1:1s, and drive career growth and development for direct reports.

• Build a strong team culture focused on ownership, quality, and continuous improvement.

• Manage hiring, onboarding, and resource planning for the team.

Delivery & Production Ownership

• Own end-to-end delivery: sprint planning, prioritization, resourcing, and removing blockers.

• Own production support for dealer platform products incident management, root-cause analysis, and driving resolution of production issues.

• Establish and monitor SLAs/operational metrics for platform reliability and support responsiveness.

• Manage delivery risk track timelines, dependencies, and technical debt; escalate and communicate proactively.

• Drive Agile/Scrum ceremonies and continuously improve delivery and support processes.

Product & Technical Ownership

• Own the product roadmap and strategy for dealer platform products, balancing business priorities, technical feasibility, and platform health.

• Engage hands-on in technical discussions architecture, API design, Microservices, data modeling on GCP, Java Springboot Microservices, PostgreSQL/Oracle, React, Angular to guide sound engineering decisions.

• Translate business/dealer requirements into clear epics, user stories, and acceptance criteria.

• Ensure scalability, reliability, and quality through active involvement in technical design and code/architecture reviews.

Stakeholder Management

• Serve as the primary point of contact between the development team and business stakeholders (marketing, sales, dealer operations, IT).

• Gather, prioritize, and align on requirements with stakeholders; manage expectations on scope, timing, and trade-offs.

• Provide regular updates to leadership and stakeholders on roadmap progress, delivery status, production health, and risks.

• Partner with UX/design and cross-functional teams to ensure cohesive, friendly product experiences.

Team Leadership

• Lead, manage, and mentor a team of 10+ developers and analysts, organizing the team into effective areas as needed.

• Set clear performance expectations, conduct regular 1:1s, and drive career growth and development for direct reports.

• Build a strong team culture focused on ownership, quality, and continuous improvement.

• Manage hiring, onboarding, and resource planning for the team.

Delivery & Production Ownership

• Own end-to-end delivery: sprint planning, prioritization, resourcing, and removing blockers.

• Own production support for dealer platform products incident management, root-cause analysis, and driving resolution of production issues.

• Establish and monitor SLAs/operational metrics for platform reliability and support responsiveness.

• Manage delivery risk track timelines, dependencies, and technical debt; escalate and communicate proactively.

• Drive Agile/Scrum ceremonies and continuously improve delivery and support processes.

Product & Technical Ownership

• Own the product roadmap and strategy for dealer platform products, balancing business priorities, technical feasibility, and platform health.

• Engage hands-on in technical discussions architecture, API design, Microservices, data modeling on GCP, Java Springboot Microservices, PostgreSQL/Oracle, React, Angular to guide sound engineering decisions.

• Translate business/dealer requirements into clear epics, user stories, and acceptance criteria.

• Ensure scalability, reliability, and quality through active involvement in technical design and code/architecture reviews.

Stakeholder Management

• Serve as the primary point of contact between the development team and business stakeholders (marketing, sales, dealer operations, IT).

• Gather, prioritize, and align on requirements with stakeholders; manage expectations on scope, timing, and trade-offs.

• Provide regular updates to leadership and stakeholders on roadmap progress, delivery status, production health, and risks.

• Partner with UX/design and cross-functional teams to ensure cohesive, friendly product experiences.